What did you, personally, imbibe from this assignment, including the event analyses, the arena trips and your experiences started in your Team? simply McDonald CORP (Limit: 3 Pages – inclose spaced- plus Exhibits)
PART A: Awaken the McDonald CORP. and BURGER KING CORP. CASES –Map the order posteriority and the corporeal ‘Layout’, confirm the ‘Bottleneck’ and awaken the cunning, operational, and absorb, varietys among the McDonald and Burger King Outlets in Hillybourne; as feeling in the events. How do these varietys rehearse to each company’s mode of competing in the communicateplace? How well-behaved-behaved positioned are the untrammelled plans for diversifys in emanation cunning or communicate call-for? What implications do the unanalogous untrammelled plans and technologies keep for the treatment of these operations and their forthcoming strategies? Pay favoring observation to the “man-machine” interfaces, the emanationion rates, the Human Device Policies and magnitude vs. call-for. What is the role/colony of Register at each? How does the register colony like the purpose – customer harmoniousity? What is the variety among a ‘Make to Stock’ and a ‘Make to Order’ plan? How does this exquisite like the customer? What application does it keep on profitability?
Calculate the absorbs and avail as a office of mutation in call-for equalize aggravate the conduct (by the hour) of a customary day. What happens? Why? What are the implications for the matter diplomacy? (Hint: Map the orderes at each. Work the total-capacity, WIP, cycle opportunity, absorb and avail). How do absorbs and avail disagree at each after a while the hourly mutation in call-for? Debate the implications of martyr vs. broiler technology and ‘make-to-stock’ Vs ‘make-to-order’ operations diplomacy decisions. How does the colony of inventories like the emanationivity and flexibility of each order?
How does it disagree from the “old” plan feeling in the event? (Batch vs. Continuous Flow; Job Shop vs. Origination Line; Make-to-Order vs. Make-to-Stock; Urban vs. Variable Costs, Human device Management; Technology & Order Design; Etc.?) Is it ameliorate? How? Why? Diagram (map) the order and the layout. Use Google to confront excite novel articles/videos environing the diversifys at McDonalds gone 2001. How keep these excite novel order and emanation innovations alterable the 4 V’s and the compressiveness for use expedite, customization, new emanation induction and profitability? Evaluate the economics of the plan? What are the competitive advantages of the new plan vs. the old plan? Was the diversify a cheerful-natured-natured proposal? Why? What happens next? Why has McD’s undergone so numerous order and emanation and ‘Business Model’ diversifys gone 1980 and 2,000?
Discuss the results of your dissection of the ‘old’ McD and BK Cases; then describe, awaken and debate the ‘Operating System’ at the ‘NEW’ McDonalds and at the ‘Other’ Restaurant. How is the popular ‘Process System’ at McD’s unanalogous from the ‘Original’ plan feeling in the events written environing the Hillybourne McD’s and BK in 1980? Is it ameliorate than the ‘old’ plan? HOW? WHY? (Process Map, Layout, Facilities, $ V’s, Flows and Stocks of materials and People, Emanation Design, Role of the Customer, Cycle opportunity and Capacity, Lead opportunity, etc.) (HINT: There is a lot of counsel on McD on the Internet.)
How is the ‘Other’ Restaurant you investigateed harmonious or unanalogous as compared to McD’s (and if you appetition, BK)? What did you imbibe from this ‘Other’ venue investigate?
What does your similitude of the old and new plans and McD vs. its rivals or other facilities direct us environing Order Cunning and Operations Strategy; as they rehearse to Matter Success and the concept of ‘Sustained Competitive Advantage’? (Pay particular observation to the colony and role of ‘Inventory’.)
How ability McDonalds excite rectify its popular (2016) ‘untrammelled plan’? What applications would you forecast your allude-toed rectifyments to keep on McD’s PROFITABILITY?Based on your analyses of the Old vs. New McD and what you imbibeed from the BK event and your investigate to the ‘Other’ restaurant: Bring-about one or excite recommendations for diversify/action to the CEO of McDonalds. Justify your recommendation after a while analyses and exemplification and allude-to how this diversify achieve rectify McD’s ‘Competitive Advantage’ and profitability.
HINTS ON OPERATIONS MANAGEMENT CASE ANALYSIS:
READ THE CASE – AT LEAST TWICE – ONCE BACKWARDS. LOOK FOR IMPORTANT NUMBERS. IDENTIFY THE ‘PROBLEM(S)’ THAT NEEDS TO BE SOLVED. See what the ‘Exhibits’ judge you. Seem for the cause/problem – effect/symptom harmoniousitys.
MAP (draw) THE PROCESS (ES) – IN DETAIL. Confirm the posteriority of operations that demand to be effected to amount the emanation (property or uses or twain) and map out which must be executed in posteriority and which may be executed in correlative. Remember there may be excite than one ‘process’ going on; either in posteriority or correlative. For each order; confirm in particular each operation (design/equipment/people/knowledge, opportunity gauge and magnitude) and confirm the ‘bottleneck’ in any multi-stage order posteriority.
Work the total!! Awaken each order for Cycle Opportunity and Lead opportunity and don’t disorganize the two. Consider magnitude, scheduling and emanationivity/asset utilization for each operation and for the order as a total.
Step tail – seem at the emanation/use the order is cunninged to amount and ask if there is a cheerful-natured-natured ‘fit’. What ‘business’ is the form in? Who is the Customer? What Problem does the ‘process’ reresolve for that customer/communicate limb? Why do they succeed to us (we are either ‘better’ or inferior absorb/cheaper priced) and how does the order foundation that ‘sustainable competitive advantage’?
Identify the ‘4 V’s’ – See the Slack tome. How numerous emanations/services is the order intricate to amount and do they fight? Is the order intricate to foundation excite than one ‘business’ and do they fight after a while or foundation each other?
Work the Economics and Financial total. Is this order desirable? Achieve recommended diversifys rectify profitability? How? Why?
Think intermittently environing the indispensable problems that demand to be urban. Achieve fixing those succor the customer and/or bring-about the SBU excite desirable?
Create solutions to the problems identified – be mental. Then go tail and redo d – g. Excite than uniformly if certain.
‘Step tail’ intermittently and seem for ‘fit’ among your order diversifys, other offices, and the form composition and diplomacy of the SBU.
FINALLY, retrospect for logic, special use of ‘evidence’, ‘fit’, stream of proposals, persuasiveness of your ‘argument’, special grammar/vocabulary/form of proposals.