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General Facts

Year Founded

1922

User Satisfaction

3.85

Claims Rating

5/5

About Carrier Discount & Features

• Safe Driving Disc Yes

• Passive Restraints No

• Anti-Lock Brakes No

• Anti-Theft Device No

• New Car Yes

• Alternative Fuel No

• Economy Car No

• Utility No

• Farm Vehicle No

• Low Mileage Yes

• Multi Vehicles Yes

• Easy Pay No

• eSmart No

• Paperless No

• Full Pay No

• Auto Pay No

• Bundles Yes

• Early Signing No

• Good Payer No

• Resident Student No

• Good Student Yes

• Safe Driving Program No

• Defensive Driver Yes

• Driver Training Yes

• Switch From Comp. No

• Family Yes

• Away at School No

• Professional Group No

Source:

Consumer Satisfaction: Consumer Affairs Report
Claims Ratings: JD Power U.S. Auto Insurance Claims Satisfaction Study (2015)
Discounts Offered: Direct from Company Website

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Pet insurance helps provide peace of mind knowing pay t&tec bill won’t need to choose between the well-being of your four-legged friend and your financial stability. USAA pet insurance can help you save money while giving your pet the best care possible in case of an illness or injury.

Read on to learn more about USAA pet insurance plans, prices, exclusions, and more to decide if this provider is the right choice for you and your pet.

Table of Contents

Does USAA offer pet insurance?

The United Services Automobile Association (USAA) has provided financial services such as affordable banking, investment solutions, and insurance policies to servicemembers for almost 100 years — and now, the company offers protection for pets, too.

USAA partnered with Embrace Pet Insurance to offer this new product to its customers, joining the likes of other well-known insurance companies, such as Nationwide, Geico, and Progressive, who have recently entered the pet marketplace.

Even though USAA doesn’t administer pet insurance directly, customers still have the option to bundle multiple USAA products together, including renters, homeowners, and automobile insurance policies. With its new partnership, USAA pet insurance policies are underwritten by American Modern Insurance Group Inc., a company that received an A- rating by AM Best.

USAA Pet Insurance review

Available plans

USAA pet insurance is available in two different plans: Accident & Illness and Accident-Only.

• The Accident & Illness plan covers most essential veterinary services needed to treat injuries and illnesses, including chronic conditions (like allergies), cancer treatment, congenital conditions, MRIs, CT scans, ultrasound, and X-rays, hospitalization and surgery, exam fees, and so on. The required waiting period before customers can file an insurance claim for illness is two weeks (six months for orthopedic conditions). The waiting period for accidental injuries is only 48 hours, which is much shorter than the 14-day period offered by most pet insurance providers.

• Accident-Only coverage comes with a 90% reimbursement rate, a $100 deductible, and a coverage limit of $5,000 per year — but it only covers injuries, such as those related to poisoning, foreign body ingestion, bloating, cuts, and lacerations. Dogs over 14 will automatically convert to to this type of coverage, so USAA'S pet insurance for older pets does not include illnesses. However, you can also select this plan at the time of enrollment as a low-cost way to offset the financial risk of expensive pet emergencies.

USAA also offers its members a Wellness Rewards plan for coverage of preventive pet care. This plan allows you to set funds aside for routine health services such as:

Customers can choose an annual limit of $250, $450, or $650. It should be noted though that any funds left in your account at the end of the year are non-refundable.

Exclusions

Like most pet insurers, USAA does not cover pre-existing conditions. However, the company offers some coverage for certain pre-existing conditions that are considered curable. The list includes UTIs, respiratory infections, diarrhea, vomiting, and other GI disorders. It american heritage federal credit union quakertown be noted though that USAA will cover the treatments for these conditions if your four-legged friend is symptom-free and treatment-free for a year.

Pricing

When it comes to pet insurance cost, USAA’s pet insurance pricing is determined by Embrace. In general, prices are affordable, with monthly rates starting at $13 for dogs and $8 for cars. Prices vary based on the policy, the coverage you select, the reimbursement rate, as well as the pet’s age. The Wellness Reward program is offered at a 88 sears customer service number rate for all pets regardless of their breed and age.

Discounts

USAA members qualify for a 15% discount for accident and illness, accident-only, and wellness coverage. In addition, Embrace offers a 10% multi-pet discount, as well as an additional 10% if your employer offers Embrace Pet Insurance as an employee benefit, which means that discounts can extend up to 25%.

In addition, your annual deductible is automatically reduced by $50 for each year your pet goes without receiving a claim reimbursement. You can also save an additional $12 by paying the annual premiums upfront.

Reimbursement times

Claims are filed directly with Embrace via its website, smartphone app, postal mail, email, or fax. Embrace usually takes between ten and 15 days to process a claim.

What we like about this coverage

• What distinguishes USAA pet insurance apart from other providers is the generous discounts (15-25%) and special coverage offered to current or former active-duty military members and their families.
• Another unique feature is USAA’s pet dental insurance with up to $1,000 in coverage for dental illnesses per year, and coverage for dental accidents up to the customer’s policy limit. This includes veterinary costs for extractions, broken, fractured, and chipped teeth, crowns, root canals, and gingivitis.
• USAA will reimburse the cost of prescribed pet medications for covered illnesses and accidents, including pain relievers, antibiotics, insulin, steroids, allergy medication, anxiety medication, etc.
• Unlike some insurance providers, USAA has a flexible policy when it comes to pre-existing conditions. If your pet has been without symptoms or treatment for at least a year, the condition is no longer considered pre-existing.

What could be improved

One of the biggest downsides of USAA pet insurance is that it is exclusively available to military members; only former and current members of the military and their families are eligible for USAA membership. If you are not a USAA member, you can still apply for pet insurance through Embrace.

USAA doesn’t offer unlimited plans. Their annual limit for claim reimbursement goes up to $30,000 per year.

Claims are processed within ten to 15 days, which is much slower compared to other providers. For instance, AKC pet insurance takes three to five days to process pet insurance texas usaa USAA’s pet insurance worth it?

In our USAA Pet Insurance review, we found that the company offers generous discounts on Embrace pet insurance plans. However, it's important to note that this discounted pricing is only offered to USAA members.

If you don’t qualify for USAA membership, you can apply for pet insurance directly through Embrace. You can also explore Pawlicy Advisor’s pet insurance comparison charts for an in-depth look at top pet insurance providers’ coverage details and offer pet owners personalized plans based on their individual pet. This can help significantly when it comes to figuring out what coverage is best for your pet based on its location, age, breed-specific health risks, and more.

Personal property: Personal property insurance is for items such as rugs, jewelry, electronics, furniture, dishes and pots and pans. It covers a variety of problems including damage from vandalism, fire, theft and the weight of snow and ice and even explosions.

Liability: Liability coverage pays for your legal defense if you are sued. It also pays for the resulting legal judgment or settlement. For example, this could occur if you accidentally cause harm to another person or another person’s property. So if a neighbor is visiting your apartment and trips and bumps his head, and you’re legally responsible, liability insurance can cover the bills, up to your policy’s limit.

Medical payments: Medical payments coverage will pay for small medical bills no matter who is at fault. This coverage is usually included in renters insurance policies. Coverage amounts start at $1,000.

Additional living expenses: If you are unable to live in your apartment because of a problem covered by the policy, fresh start checking accounts near me as an explosion, additional living expenses coverage will pay for hotel bills, restaurant meals, pet boarding fees and other extra expenses. Just hang on to your receipts, you will need them when making an additional living expenses claim.

Fast facts about pit bulls and home insurance:

• Pit bulls can increase home insurance premiums depending on the specific insurance company.
• There were over $790 million in claims made against home owners for dog-related attacks in 2019.
• Some major home insurance companies DO NOT increase premiums based on breed including Allstate, Amica, Nationwide, State Farm and USAA.
• It is important to make sure your home insurance company knows you have a dog though in order to make sure you are covered in the event of a claim made against you.

Most people’s dogs are like a member of the family. But dog accidents can happen, such as a dog injuring a guest at your home or damaging your neighbor’s property. According to the Insurance Information Institute, liability claims due to dog-related injuries like

dog bites cost homeowner insurers $797 million in 2019. The average cost per claim increased by 14.7% year-over-year. 

Homeowners insurance can provide you with coverage for events that make you liable for property or personal damage. But if the damage is caused by certain dog breeds, like a pit bull, you may not be covered.

Pit bulls are large dogs and may be considered dangerous by some insurers. According to a 2019 study of dog bites published in the International Journal of Pediatric Otorhinolaryngology, injuries from pit bulls were more frequent and more severe. 

Compared to “safer” dog breeds that are smaller and are considered family-friendly, like the Cavalier King Charles spaniel or bichon frise, large dogs with higher incidences of attacks like pit bulls and rottweilers are typically flagged by insurance companies and can result in higher rates or denied coverage. 

If you have a pit bull or think you might get one in the future, look for homeowners insurance that includes pit bull insurance. This way, you’re covered for any type of accidents that may happen, whether caused by a pit bull or not. 

Some insurers may not provide coverage for pit bulls at all, while others may just charge a higher premium to provide coverage. What should pit bull owners know about homeowners insurance? Read this guide for information.

Why Do Insurers Care About Dog Breed?

Some insurers, like State Farm, say, “It’s not the breed, it’s the bite.” Any dog can bite out of fear or stress. Small dogs can sometimes be the most vicious.

However, some insurance companies will not insure homeowners who own certain breeds, such as pitbulls. “Dogs, for some insurers, are viewed as a higher risk because of the claims experience a company might have with that breed,” says Loretta Worters, vice president of media relations for the Insurance Information Institute. 

Other companies consider homeowners insurance for dog owners on a case-by-case basis. That’s why it’s imperative for you to talk with your homeowners insurance company or agent before getting a pitbull to see what, if any, coverage they will offer you in the event someone in your home receives a dog bite. 

Some insurers increase personal liability coverage premiums when a homeowner has a pit bull in the home. Personal liability coverage covers personal injury and property damage costs when you’re found at-fault for an incident. 

[ Read: The Best Pet Insurance ]

How home insurance companies restrict pit bull owners

Over the past several decades, pit bulls have been more prevalent in dog attack cases. A CDC review of dog attacks that resulted in human deaths in the U.S. between 1979 to 1994 found that the pit bull breed was responsible for the majority of attacks. DogsBite.org reports between 2005 and 2018, pit bulls contributed to 66% of American deaths caused by dogs. A 2020 report by 12 News found medical is bottled lemon water good for you conclude pit bull attacks pose a greater risk of death or injury to humans compared to other biting dogs.

Because of hard statistics like these, and despite the fact that many pit bulls are very harmless, home insurance providers generally view pit bulls as riskier. When a pit bull injures or kills someone, the insurer is obligated to pay for medical bills, funeral costs, and other potential damages. That causes some providers to deny homeowners insurance altogether, or raise their rates when you have a pit bull.

Content Reveal: Dog breeds insurers won’t commonly cover

• Doberman pinschers
• German shepherds
• Pit bulls
• Rottweilers
• Staffordshire terriers
• Wolf hybrids

Pit bull-friendly home insurance options

Alternative ways to insure your pit bull

If your chosen homeowners insurance provider will not provide coverage for your pit bull, you may have other options. One is umbrella insurance. 

Before bringing a pitbull or other dog breed into your home, speak with your homeowners insurance company or agent to see how they approach coverage for dogs. For instance, “some will cover a pet if the owner takes the dog to classes aimed at modifying its behavior or if the dog is restrained with a muzzle, chain or cage,” Worters says. 

Dog owners also should socialize their pet, which can help prevent their dog from biting. “Socializing your pet helps your dog feel at ease in different situations,” Worters says. “By introducing your dog to people and other animals while it’s a puppy, it feels more comfortable in different situations as it gets older.” 

In addition, practice responsible pet ownership by not subjecting your dog to situations that could result in a dog bite. “Under certain circumstances, any dog might bite, regardless of breed,” Worters says. “Dogs bite for a variety of reasons, but most commonly as a reaction to something.” These could include:

• The dog is trying to defend itself or its territory
• It is scared, startled or feels threatened
• Is trying to protect something of value, such as their puppies, their food, a toy or their bed
• Illness

Many dogs also like to nip and bite during play, which should be discouraged. “Even though nipping during play might be fun for the dog, it can be dangerous for people,” Worters says. “It’s a good idea to avoid wrestling or playing tug-of-war with your dog. These types of activities can make your dog overly excited, which may lead to a nip or a bite.” 

If your chosen homeowners insurance provider will not provide coverage for your pit bull, you may have other options. One is umbrella insurance. 

Umbrella insurance is personal liability insurance that covers claims that exceed regular homeowners insurance coverage. It covers the policyholder, as well as other members of the household. Some umbrella insurance policies may exclude dog accidents. 

Another option you have is canine liability insurance, which covers accidents caused by dogs.

Umbrella policy

You can get umbrella insurance for coverage when your policy limits are exhausted, or pet insurance texas usaa claims that are excluded by other homeowners liability policies. Umbrella insurance covers injuries, property damage, certain lawsuits, and personal liability situations.

Canine liability insurance

Canine liability insurance, also called animal liability insurance or pet liability insurance, provides coverage for injuries caused by your dog or pet. This type of coverage compensates victims, not you or members of your household.

FAQ

Do pit bulls increase your rates?

Some insurers will look at the history of the dog when determining premiums, while others will make a determination on breed alone. In some cases, having a pit bull may prevent you from getting homeowners insurance approval at all. 

Do I need to tell my insurance company I got a dog?

Yes. If you fail to inform your insurance provider that you have a dog that’s considered a “dangerous breed,” like a pit bull, it may deny your claim because you omitted information. Even worse; any claim you make, whether it’s related to your dog or liability, could be denied because you hid information. 

How much is insurance on a pit bull?

The answer depends on whether the insurance company is considering your dog’s history, the breed, or a combination of factors. You can get a free homeowners insurance quote from State Farm online, as well as get homeowners insurance quotes online from Allstate, Amica, Chubb, Nationwide, and USAA to compare.

Advertiser Disclosure

If you are searching for the best car insurance for veterans and military families, we are here to help those who have served. Whether you served in the Army, Marine Corps, Navy, Air Force, Space Force, Coast Guard, or another area of the Department of Defense, it is important to have the best car insurance at the best price.

In this article, we take a look at several auto insurance companies that offer military discounts, international options, and other special accommodations. We'll also take a closer look at the top five insurance providers for military members and veterans based on our industry research.

In order to make sure you get the best deal when youshop for car insurance, it's smart to compare coverage options and quotes from a few providers.Use our free tool below to start comparing personalized car insurance quotes from top providers in your area.

In this article:

Best Car Insurance For Veterans And Military Personnel

In evaluating the top car insurance companies in the industry, we found several insurance providers that stood out for offering the best car insurance for veterans and active-duty service members.

Another provider to consider is Wawanesa auto insurance. Because the Wawanesa coverage is only available in Oregon and California, we did not include it in our list of the best car insurance for veterans and military personal. This provider is still a good choice if you live in those areas, as it offers varying military discounts.

To determine which company fits your needs, you should consider several aspects. First, you should look at the provider’s reputation. You also want to examine customer service rankings and the cost of a policy. From there, it’s good to research the available car insurance discounts and look at the additional perks. We’ve done the work for you and found these five car insurance providers have the best car insurance for veterans.

Even though USAA doesn’t give service members a discount at all times, it’s still the most popular car insurance for veterans and military families. That’s because rates from USAA tend to be cheaper than rates from other companies, even those that offer military discounts. With USAA, you also have the advantage of working with people who know what veterans need and want out of their insurance. USAA has an A++ financial strength rating from AM Best, so you know the company is on solid financial footing.

USAA also stands out for its customer service. The company has a Consumer Reports Reader Score of 92 – the highest out of any property and casualty insurance company. It also got a score pet insurance texas usaa 900/1,000 in the J.D. Power 2020 U.S. Auto Claims Satisfaction Study, and a score of 900/1,000 in J.D. Power’s 2020 Insurance Shopping Study.

That means a majority of customers are satisfied with USAA’s claims process. You can file claims online pet insurance texas usaa in the USAA app, and you can also call a phone number for immediate assistance. The USAA app has a Photo Estimation Tool that you can use for certain types of claims, too.

Another thing we like about USAA’s car insurance for military members is that the company provides helpful information on joining the military, deployment, changing stations, and leaving the military. Available tools include:

• Military pay calculator
• Personalized military timeline
• Deployment frequently asked questions
• Permanent change of station (PCS) moving checklist
• Military separation checklist
• Military separation assessment

These resources show that USAA has a knowledgeable staff that can help members of the military in a variety of situations, which is one of the reasons we've named it the best car insurance for veterans. Of course, USAA’s product offerings extend beyond vehicle coverage and include financial planning, renters insurance, investing, life insurance, mortgage services, and more. The company’s life insurance options, in particular, include specialized options for service members.

To join USAA, you’ll need to provide your basic contact information and details about your military service or that of a family member. If you have an immediate family member who has had a USAA auto or home policy, you are also eligible for coverage.

While Geico doesn’t offer as steep of a discount when you’re on deployment, the company does give you a 15-percent discount for having served. You can get this discount for as long as you have coverage with Geico, which is pretty nice. Overall, Geico tends to cost a bit more than USAA, but the military discount can definitely help with that, which is why it's a top pick for car insurance for veterans.

Geico wrote over $34 billion in premiums in 2019 according to the National Association of Insurance Commissioners. Compared to other companies in the industry, it’s the second-largest car insurer in the U.S. Geico also has a financial strength rating of A++ from AM Best, which means it’s fully capable of managing its assets.

The only downside of Geico’s car insurance for military and veterans is that the company only gives you a 25-percent discount during deployment. Also, to get that discount, you have to be deployed to an imminent danger pay area or store your vehicle under an approved storage plan.

If you’re deployed somewhere else, you won’t be able to get that discount unless you can store your pet insurance texas usaa. You do also have the option to downgrade your policy so that you don’t have a break in insurance coverage.

Here are some more discounts you can get with Geico that can lower your insurance premium:

• Discounts for being a good driver and/or a good student
• Discount for passing a defensive driver course
• Discounts for air bags, anti-theft devices, and anti-lock brakes
• Multi-policy and/or multi-vehicle discounts
• Federal employee discount

That last discount is something to keep in mind, since many veterans go on pet insurance texas usaa work for the federal government. If you do so, you could take advantage of both the military discount and the federal employee discount.

Geico also performed well in the J.D. Power Auto Claims Satisfaction Study. According to the study, many customers had positive experiences when filing a claim with Geico. The average time to close a claim in 2019 was 13 days, but Geico customers may experience shorter times. Customer satisfaction with Geico’s shopping experience isn’t as high – participants in J.D. Power’s 2020 Insurance Shopping Study rated it as average.

Liberty Mutual car insurance for military members includes a military discount that applies to active, retired, or reserved U.S. Armed Forces personnel. One impressive money-saving feature that all Liberty Mutual customers have access to is the RightTrack^® program, which monitors customers’ safe driving habits to qualify for auto insurance discounts.

More ways to save money on Liberty Mutual car insurance for veterans include:

• Save if you purchase your auto insurance policy online
• Bundling your Liberty Mutual home and auto policy can help you save
• Liberty Mutual Deductible Fund^® helps you pay the cost of your deductible for covered repairs after a collision
• Accident forgiveness insurance is available after five claim-free years

When it comes to the best car insurance for veterans and military families, it’s important to choose a provider that can be relied on. Liberty Mutual is accredited and maintains an A+ rating from the BBB. This is a positive indication that customers are largely satisfied with their interactions with the company. AM Best rates Liberty Mutual’s financial strength an A, which translates to Liberty Mutual being financially capable of paying out customer claims.

Similarly to USAA, Armed Forces Insurance only provides car insurance for military members (active and retired). When you get an AFI car insurance policy, it covers you, your spouse, your children, and other family members that live at the same address, as well as any licensed drivers who have permission to drive your car. In addition to active, retired, and honorably discharged military personnel, civilians who work for the military may also qualify for Armed Forces Insurance.

AFI has been servicing military car insurance policies since 1887. Today, Armed Forces Insurance is available in all 50 states. In addition to some of the best car insurance for veterans and military members, AFI offers homeowners insurance, renters insurance, and motorcycle insurance.

Unique coverage options from AFI include:

• Fire and flood insurance
• Valuable items insurance
• Pet insurance
• Umbrella insurance

As far as car insurance for military families, AFI policies provide standard car insurance options for customers. All AFI car insurance policies come with emergency roadside assistance that provides towing services if your car is disabled on the side of the road due to a breakdown and rental reimbursement that pays for rental car services if your car is in the shop for a covered collision-related repair.

Armed Forces Insurance has maintained a relatively good industry standing with a B+ average Financial Strength rating from AM Best and an A+ from the BBB. Together, these scores represent AFI's capability to payout customer claims and customer satisfaction with interactions with AFI.

The biggest perk to Esurance car insurance for military personnel is the unique ways the company helps active-duty military members.

Esurance does not offer a specific military affiliation discount. However, active-duty military personnel have the opportunity to cancel and reinstate their car insurance coverage when deployed without experiencing a lapse in coverage. Lapses in your car insurance can lead to higher premiums and more difficulties getting coverage down the road.

Esurance has impressive reviews from industry experts, including an A- from the BBB and an A+ financial strength rating from AM Best. Esurance also provides insurance coverage for unique recreational vehicles such as golf carts, motorcycles, classic cars, ATVs, boats, snowmobiles, trailers, and scooters.

Discounts On Car Insurance For Veterans

When it comes to the best car insurance for veterans and active members of the Armed Forces, one big thing to consider is military discounts. There are a number of companies that give discounts to military families, including: 

• Geico car insurance: 15 percent
• Farmers car insurance: About 5 percent
• Liberty Mutual car insurance: Discount varies
• Esurance car insurance: Discount varies

You’ll notice that USAA isn’t on this list, and that’s because the company only offers discounts for garaging your car on a military base or storing it during deployment.

Use our free tool belowto start comparing auto insurance quotes from these insurers and more.

Military Car Insurance During Deployment

Car insurance for veterans and active-duty military personnel includes standard coverages, some of which are required by state laws. While offerings can vary between companies, you’ll pet insurance texas usaa basic types of car insurance like liability car insurance, collision insurance, and comprehensive car insurance among others.

Most car insurance companies don’t pay for mechanical breakdowns or failing parts, but that can be covered under an extended car warranty.

While standard coverages are important to have, there are some situations that are unique to service members. The best car insurance for veterans and active service members usually comes with a military discount, but not all companies offer special options for military deployment. Even when you’re deployed, you still have to maintain some level of coverage on your registered vehicles.

One option that USAA and Geico both offer is to reduce your coverage during deployment. With Geico’s Military Storage Protection, you can suspend or reduce your insurance if you’ll be away for 30 days or more. However, remember that other family members won’t be able to drive your car if you reduce or suspend your insurance. With USAA car insurance, you can save up to 60 percent on your premium by storing your vehicle during deployment.

Instead of reducing your coverage, you might choose to sell your car right before deployment. Doing this would avoid any lapse in coverage since you wouldn’t have a car registered to your name. However, what do you do when you come back on leave and don't want to drive a rental or a family member’s car?

Well, that’s what non-owner coverage is for. You can get this type of coverage through a number of popular providers. Non-owner coverage includes everything that standard coverage does except collision and comprehensive options. Since it covers less, it also costs less, too. Depending on whether or not you want to sell your car, carrying non-owner insurance during your deployment might be cheaper than continuing coverage with a company like USAA or Geico.

Best International Car Insurance For Military And Veterans

You might want to take your car with you or purchase a vehicle to use overseas, but your standard insurance won’t automatically cover this. The good thing is that USAA and Geico both have options to add international coverage, and they both have offices abroad. Also, Geico offers a marine insurance option to cover your car if you ship it to a new location.

If you’re shipping your car, you’ll have to set up an international insurance policy before you leave. If you had left your car at home but decided to rent a car at your destination, you still need a separate international insurance policy.

An international insurance policy with USAA covers your car during transport. You also need insurance before you can register a car abroad, and most U.S. bases can help with the registration process. Finally, make sure you familiarize yourself with the roads at your destination. Many SUVs and trucks from the U.S. are too large to drive in other locations.

Find The Cheapest Car Insurance For Your Military Family

We've given you a few options for the best auto insurance for veterans, and now it's time to find the right provider for you. More often than not, this comes down to which insurer offers you the lowest rates.  

In addition to the insurance company you choose, factors such as your age, vehicle make and model, and driving record can affect your premium, so what’s best for your neighbor might not be best for you.

You can get pet insurance texas usaa comparing free quotes from top insurers in your area using the tool below.

FAQ: Best Car Insurance For Veterans

Methodology

In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of auto insurance providers to formulate rankings of the best insurers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.

• Industry Standing: Insurers with strong financial ratings and customer-first business practices receive the highest scores in this category.
• Availability: We consider availability by state as well as exclusions for specific groups of drivers.
• Coverage: This rating is based on types of insurance available, maximum coverage limits, and add-on policies.
• Cost and Discounts: Our research team reviews sample quotes for a variety of drivers in every state. Companies with lower prices and many car insurance discount opportunities receive the best scores.
• Customer Service: We comb through customer reviews and consumer feedback studies from experts like J.D. Power.
• Technology: Auto insurers with mobile apps, advanced online services and telematics are more likely to meet consumer needs.

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