Contact TD Bank Customer Service
TD Bank Phone Numbers and Emails
- (888) 751-9000
- paypal synchrony bank payment (888) 751-9000
- (800) 937-2000
Self-Service Phone Line:
- (877) 700-2913
- (800) 815-6849
Home Equity Loans and Lines of Credit
- (866) 325-4516
- (800) 400-3603
- (888) 561-8861
- (888) 568-7130
TD Connect Card
- (855) 219-8050
TD Go Card
- (866) 235-1248
TD Bank Email:
More phone numbers and emailsLess phone numbers and emails
TD Bank Contact Information
Corporate Office Address:
TD Bank Operations Center
P.O. Box 219
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TD Bank Rating Based on 296 Reviews
Product or Service Quality
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
All 517 TD Bank reviews
Summary of TD Bank Customer Service Calls
07:33 AVG CALL
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do Td bank contact us email Call TD Bank Customer Service?
- “Balance of debit card”
- “Account balance”
Payments and Charges Question:
- “Dispute a charge” td bank contact us email
- “Debit card”
- “Fraudulent charges”
- “My card was charged and i have not made any transactions”
- pet insurance texas usaa “I'm trying to buy something online i can't use my card”
- “Credit card”
Request for Information Question:
Product/ Service Question:
- “Daily withdrawal increase”
- “Unverified withdrawal”
- “Cant withdrawal”
Activation/ Cancellation Question:
- “Cancel an order”
- “Need to activate my atm card”
- td bank contact us email “Cancel check”
- “Costumer service”
- “Bc ive been lied to by 2 customer service agents and 2 supervisors” southwest capital bank
- td bank contact us email “Customer service”
Return/ Replace Question:
- “Replacement cars”
- “Replace bankcard”
- “Replacement card because can't access my funds because of fraud”
- “Pay off”
- “Mortgage pay off”
- promo codes for amazon orders “Would like a refund for a td gift card never used however fees took up the entire gift card basically feel like this is fraud having the expiration date is deceiving”
Shipping and Delivery Question:
- “Did not receive my debit card requested last week”
- “To get the 888665 phone number”
- aqi san jose now “Order checks”
- td bank contact us email “Money”
Customer Care, Banking Service, Online Banking
Account, Checking Account, Gift Card
Pros: td bank contact us email Employees at my local branch, Long hours to customers, Open 5 days, Excellent service at the branch, Easy use of card
Cons: Cusomer service abilty to help just blows you off, Incompetence, Poor communication, Phone service, Lack of customer care
TD Bank Group, Td Canada Trust
TD Bank, America's Most Convenient Bank, is one of the 15 largest commercial banks in the United States. TD Bank was founded in 1852. TD Bank offers a broad array of retail, small business and commercial banking products and services to more than 6.5 million customers in Connecticut, Delaware, the District of Columbia, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Vermont and Virginia.
TD Bank is ranked 173 out of 778 in Banks category
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A Leader in Capital Markets and Banking
Welcome to the team Hamish Cameron. Hamish joins as Managing Director, Head of U.S. and European Corporate Market Risk Solutions. Hamish joins us with 25+ years of industry experience in advising corporate clients on risk management, derivatives and capital market solutions.
Welcome to the team
Careers at TD Securities
Our people drive our success. That's why we recruit the brightest talent and provide every opportunity for our new hires to learn from our industry experts and grow within our firm.
Our inclusive work environment enables our team to be their authentic selves and to leverage their unique perspectives to innovate and customize solutions for our company and our clients.
Whether you're in the beginning stages of your career or looking for new opportunities, explore the different careers available within our lines of business.
At Step 3, there are several escalation options which may provide a further review of your concern or additional information.
Escalate in writing to the Senior Customer Complaints Office
The Senior Customer Complaints Office is an impartial body within TD responsible for reviewing customer complaints that remain unresolved after the completion of the first two steps of TD’s Customer Problem Resolution Process. The Senior Customer Complaints Office will investigate complaints and act as a liaison between customers and all business areas within TD Bank Group in Canada.
The Senior Customer Complaints Office is employed by TD Bank Group. While the Senior Customer Complaints Office does not report directly to any business areas in order td bank contact us email protect the office’s impartiality, it is not an independent dispute resolution service. The mandate of the Senior Customer Complaints Office is to review your concerns and provide a response that is objective and unbiased.
Escalations to the Senior Customer Complaints Office must be made in writing. Please be sure to provide us with your contact information, details of your concerns, and your proposed resolution. You can send your complaints to:
If you have questions about the Senior Customer Complaints Office's process, or require assistance in escalating your complaint you can reach us at 1-888-361-0319 or visit our website below for more information: www.td.com/to-our-customers/scco.jsp
The use of the Senior Customer Complaints Office is voluntary and the estimated time that the Senior Customer Complaints Office takes to review and provide a response to matters is approximately 90 days, however complex investigations may take longer to resolve. Please note that statutory limitation periods may continue to run while the Senior Customer Complaint Office reviews a complaint, which could impact the ability to commence a civil action.
Escalate in writing to the Ombudsman for Banking Services and Investments (OBSI)
In the case of concerns regarding TD Wealth Management (excluding Private Banking and Private Trust), TD Direct Investing, TD Securities Inc., TD Investment Services Inc., and/or TD Asset Management Inc., you may escalate your complaint to the OBSI directly if you are not satisfied with our Step 2 response or if we do not provide you with a response within 90 days of your complaint.
You may also escalate your complaint to the OBSI if you escalated your concern to the Senior Customer Complaints Office and are not satisfied with the response you received. You must escalate your complaint to OBSI within 180 days after receipt of our Step 2 response. The services of the OBSI are independent of TD and free.
Ombudsman for Banking Services and Investments (OBSI)
Email: [email protected]
Mail: 20 Queen Street West, Suite 2400, P.O. Box 8 Toronto, ON M5H 3R3
For Personal Banking & Lending, Private Banking, Private Trust
ADR Chambers Banking Ombuds Office (ADRBO)
Email: [email protected]
Mail: 31 Adelaide Street East, P.O. Box 1006 Toronto, ON M5C 2K4
You can submit your complaint to ADRBO for review once you have received a response in writing from the Senior Customer Complaints Office and wish to escalate, or after 90 days have passed since the escalation of your complaint in Step 2.
Ombudsman for Life & Health Insurance
Mail: 401 Bay Street, P.O. Box 7 Toronto, ON M5H 2Y4
Attention: General Manager
General Insurance OmbudService
Mail: 4711 Yonge Street, 10th Floor Toronto, ON M2N 6K8
If you are a resident of Quebec and you have a concern relating to TD Insurance, TD Investment Services Inc., Private Investment Counsel, TD Wealth Insurance Services, Private Trust, or TD Asset Management Inc. you may have your file transferred directly to the Autorité des marchés financiers (AMF) for review. The contact information for the AMF is listed under the Industry Regulators and Additional Resources section below.
If you are a client of TD Insurance, please click here.
If you are a client of TD Investment Services Inc., and a resident of Quebec, please refer to the applicable 'Complaint Examination and Dispute Resolution Policy for Quebec Residents' located in English here and in French here.
If you are a client of Private Investment Counsel, and a resident of Quebec, please refer to the applicable 'Complaint Examination and Dispute Resolution Policy for Quebec Residents' located in English here and in French here.
If you are a client of TD Wealth Insurance Services. and a resident of Quebec, please refer to the applicable 'Complaint Examination and Dispute Resolution Policy for Quebec Residents' located in English here and in French here.
If you are a client of Private Trust, and a resident of Quebec, please refer to the applicable 'Complaint Examination and Dispute Resolution Policy for Quebec Residents' located in English here and in French here.
If you are a client of TD Asset Management Inc. and also a resident of Quebec, please refer to the applicable 'Complaint Examination and Dispute Resolution Policy for Quebec Residents' located in English here and in French here.
Industry Regulators and Additional Resources
The following independent services or agencies may provide you with information and a further review of your complaint. These agencies may contact TD to facilitate their investigation and work toward a resolution.
Financial Consumer Agency of Canada (FCAC)
Mail: 427 Laurier Avenue W, 6th Floor, Ottawa, ON K1R 1B9
The Mutual Fund Dealers Assoc. of Canada (MFDA)
Email: [email protected]
Mail: 121 King Street West, Suite 1000 Toronto, ON M5H 3T9
Investment Industry Regulatory Organization of Canada (IIROC)
Email: [email protected]
Mail: 121 King Street West, Suite 2000 Toronto, ON M5H 3T9
Office why is drinking kombucha good for you the Privacy Commissioner of Canada (OPCC)
Phone: 1-800-282-1376 Fax: 1-819-994-5424
Mail: 30 Victoria Street, Gatineau, QC K1A 1H3
In Quebec, the Autorité des marchés financiers (AMF)
Quebec City 418-525-0337
Other Regions 1-877-525-0337
Mail: 800, square Victoria, 22e étage C.P. 246, tour de la Bourse Montréal (Québec) H4Z 1G3
For more information on our problem resolution process, please download our Problem Resolution brochure
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Client Relationship Summary (Form CRS)
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COVID-19 Mailing Impact
COVID-19 may negatively impact the U.S. Postal Service (USPS) and delay your receipt boost mobile account change phone number communications regarding your account, including transaction confirmations, payment methods wayfair account statements, trade confirms, regulatory notices, tax reporting documents, prospectuses, shareholder communications, and our receipt of communications from you, including contributions and withdrawal requests. Specifically, the USPS has temporarily suspended international mail service to the countries listed on their website. To avoid being adversely impacted by postal service-related delays and suspensions, we encourage you to transact via our recently redesigned secure online website and also elect e-delivery of all documents and communications. The funds’ Transfer Agent is currently holding all impacted mail and will release the mail once the country’s suspension is lifted.
As of 11/02/2021, impacted countries include Afghanistan, Australia, Bhutan, Brunei, Central African Republic, Chad, Cuba, French Guiana, Guadeloupe, Laos, Liberia, Libya, Martinique, Mayotte, Mongolia, New Zealand, Papua New Guinea, Reunion (Bourbon), Saint Pierre and Miquelon (Miquelon), Samoa, Sierra Leone, South Sudan, Sudan, Syria, Tajikistan, Timor-Leste, Turkmenistan, and Yemen.
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