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Wings Financial Credit Union
Wings Financial is a full-service financial services cooperative, primarily focused on consumer financial services and financial education for our members and the communities we serve. Locally, Wings is located at 310 Hundertmark Road, Chaska, 55318.
Like all businesses we’ve been navigating the COVID-19 pandemic and adapting the ways we serve our members on a day by day basis to keep members and employees as safe as possible.
In addition to online and mobile banking, Wings offers contactless transactions through our Personal Teller machines and we’ve expanded our contact center team to reduce hold times.
We’re proud to be working with each of our members through their unique situations especially with concerns around things like making car, mortgage or credit card payments. We’re listening to members and working with them to find the best temporary solutions such as payment deferrals and waiving late fees.
Wings Financial Credit Union thrives at MSP Airport
APPLE VALLEY, MN (March 31, 2017) — Airports, mostly seen as gateways that ferry passengers to distant cities and far-flung countries, have grown beyond their original mandate.
Although long-distance travel is still their primary role, airports have recently moved to make traveling more efficient and enjoyable for travelers — and more profitable for the airports themselves. In recent years, an ever-expanding and impressive mix of dining and shopping amenities greet fliers at major travel hubs.
A recent survey by airport membership association Airports Council International – North America identified the top 10 airport amenities on the continent — including top-of-the-line new features airports intend to add in the next few years. Along with amenities like ATMs, free internet access and more vending machines, the ACI’s list also included pet relief facilities, children play areas and rooms for nursing mothers.
“Whether engaging with passengers through an animal therapy program to instill a sense of calm in a busy terminal, or providing ample electrical charging stations for mobile devices, airports are committed to not only meeting passengers’ expectations but exceeding them,” said Kevin Burke, the ACI-NA’s president and CEO.
In part to make way for these new amenities, airports told the ACI-NA that over the next three to five years, they plan to phase out or eliminate lesser attractions — so travelers will need to bid goodbye to airport smoking rooms, payphones and bank branches.
‘Built-in customer base’
Although cash machines are plentiful at many airports, staffed bank branches are already quite rare. Yet one notable holdout is Minneapolis-St. Paul International Airport, where a branch of the Wings Financial Credit Union thrives.
“The local bank has a built-in customer base, as they began as a credit union for airline and airport employees,” said airport spokeswoman Melissa Scovronski, “So we don’t expect to eliminate that service.”
Smoking lounges still exist at just a handful of major U.S. airports, including Washington Dulles International Airport and Hartsfield-Jackson Atlanta International Airport. However, several are already moving to square themselves with years of anti-smoking public policy: Salt Lake City International Airport closed all its smoking rooms last year, and by the end of 2018, Denver International will shutter its last remaining smoking lounge.
Separately, those once ubiquitous banks of payphones at airports are being replaced with charging stations, or making way for other services. Seattle-Tacoma International Airport (SEA) removed the last of its payphones in 2016.
The number of payphones is being steadily reduced, but not yet eliminated, at airports in Dallas/Fort Worth, Minneapolis and Chicago, where there are now 503 payphones at O’Hare International (down from 650 five years ago) and 174 payphones at Midway International (down from 180).
“The payphones taken off line were removed because of low usage, requests from the airlines due to construction in their gate areas and repurposing of space for revenue producing ventures,” said Gregg Cunningham of the Chicago Department of Aviation. Some will remain “because they are still a necessary means of communication for some customers,” he added.
With the rise of cellphones, “folks simply don’t use payphones,” said SEA spokesman Brian DeRoy, “and there are hardly any companies now that want to have the financial burden of taking on a payphone contract for a very limited number of users.”
Austin-Bergstrom International Airport (AUS) in Texas has also ditched all its payphones, but provides a courtesy phone for free local calls on its baggage claim level.
“Our information desk staff can also make calls for passengers when needed, such as when cellphones batteries are dead,” said AUS spokesman Derick Hackett.
There are exceptions, however. At Reno-Tahoe International Airport (RNO) in Nevada, free local or toll-free calls can be made from any courtesy phone in the airport. And thanks to a deal dating back to 2012, Denver International Airport still has about 200 payphones that provide unlimited free national domestic calls, as well as international calls that are free for the first 10 minutes.
“In 2008, AT&T ended their payphone contract at the airport, at same time they pulled out of shopping malls and other public buildings due to decreases in revenue,” said RNO airport spokeswoman Heidi Jared, “But the airport authority knew an option was needed to fill that void since not all travelers have a cellphone.”
About Wings Financial Credit Union
Wings Financial Credit Union is Minnesota's largest credit union and one of the top credit unions nationally, with $6 billion in assets and over 290,000 members. In 2019, Wings was named one of the top ten credit unions nationally by Gobankingrates.com and in 2020 named a StarTribune top workplace for the eighth consecutive year. Wings members enjoy some of the area's best savings and lending rates, convenient mobile and online access, over 80,000 surcharge-free ATMs and 24 branch locations throughout the state of Minnesota, plus offices in Atlanta, Detroit, Orlando, and Seattle. Founded in 1938, Wings’ membership has grown to include anyone who lives or works in 24 Minnesota counties including the Minneapolis–St. Paul metro area. To learn more, visit www.wingsfinancial.com.
Wings Financial Credit Union Online Login
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Wings Financial Credit Union
Non-profit credit union
|Founded||St. Paul, Minnesota (1938)|
|Headquarters||Apple Valley, Minnesota, United States|
|Products||Savings; Checking; Consumer Loans; Mortgages; Credit Cards; Investments|
Wings Financial Credit Union is a non-profit, member-owned credit union headquartered in Apple Valley, Minnesota. With assets of more than $4.5 billion, the credit union serves the Minneapolis/St. Paul, Minnesota Metro Area, the Seattle/Tacoma Metro Area and employees in the air transportation industry. Wings was chartered in 1938 and is regulated by the National Credit Union Administration (NCUA).
About the company
Wings provides financial services to the employees of more than 50 different airlines, many aviation support companies and every government agency that touches the air transportation industry. Wings operates 24 branch offices around the country including branches in Atlanta, Orlando, Detroit, Minneapolis/St. Paul, and Seattle. Wings Financial also offers an ATM network of over 60,000 surcharge-free ATMs coast to coast. The credit union offers online services including membership applications, loan applications, account information and remote deposit. Wings Financial is the largest credit union based in Minnesota and is among the country's 40 largest credit unions with over $5.6 billion in assets.
Wings Financial was founded in 1938 as the Northwest Airlines Employees Credit Union by a group of seven Northwest Airlines employees in St. Paul, Minnesota. Assets at the end of 1938 stood at $359. The credit union grew slowly and steadily over its first few years. Significant growth began after World War II as Northwest Airlines expanded across the country and across the Pacific. Between 1945 and 1949, the Credit Union grew nearly 500% in assets fueled by those returning from the war.
Subsequent years saw consistent growth from the credit union. The credit union passed $100 million in assets in 1984 and achieved the $500 million milestone in 1997. In August 2001, the credit union passed $1 billion in assets. In 2004, the credit union decided to expand beyond Northwest Airlines and open its doors to anyone employed in the air transportation industry in the United States. To reflect a changing membership, the name of the credit union was changed to Wings Financial Federal Credit Union.
Wings Financial has continued to grow and now has over $5.6 billion in assets.
In August 2009, members of Wings Financial voted to become a state-chartered credit union, extending membership to thirteen counties in the Minneapolis-Saint Paul area.
In 2010 Wings announced a merger with City-County Federal Credit Union of Minneapolis, doubling the number of branches it operated in the Minneapolis-St. Paul area and increasing its membership by 50%. The merger was finalized in 2011.
In 2014 Wings began a partnership with the Minnesota Zoo. As a part of this partnership Wings is the namesake sponsor of the Wings Financial World of Birds Show
In 2018 Wings purchased three branches of KleinBank. Under the deal 4,500 KleinBank customers will become Wings members.
Membership is available to most people employed in, retired from, or whose job directly supports the air transportation of people or cargo, immediate family members of persons engaged in such activities, and family members (including household relationships) of a current credit union member.
In addition, those who live or work in the 13-county Minneapolis/St. Paul Metro area and the Seattle-Tacoma area as defined below are eligible for membership in Wings Financial.
Membership Eligibility Details:
- Employees of airlines
- Government employees who work directly in the administration, regulation, or security of airlines, airports, or air transportation
- Employees who are located at an airport, if they work directly with:
- Air transportation of freight;
- Air courier services;
- Airport and air transportation support and services (for example: janitorial services, airport baggage handling, aircraft cleaning, maintenance and repair services, runway maintenance services and on board airline food services)
- Minneapolis/St. Paul, Minnesota, Metro Area
- Seattle/Tacoma Metro Area
- Members who are members of the Wings Financial Foundation
Once becoming a member, membership can be passed to family members.
Wings Financial Credit Union Acquisitions
Jan 13, 2021
January 13, 2021 08:00 AM Eastern Standard Time BERKELEY, Calif.--( BUSINESS WIRE )--Apple Valley, Minn.-based Wings Financial Credit Union ($6.5 billion in assets) will now offer Access Softek’s Video Chat to its members to provide a more personal touch to digital interactions. Access Softek, Inc. , an omnichannel digital banking platform provider, created Video Chat as a full-service extension of the branch, helping credit union staff interact face-to-face with members when an in-person visit in not an option. Through this partnership, Wings Financial will offer Access Softek’s Video Chat to the over 300,000 members it serves. With the increasing importance of and demand for digital services, Access Softek designed Video Chat to help credit unions maintain the level of community and personal connection that they are known for, without dependence on the branch. “We have been working with Access Softek since 2013, when we signed on for their mobile banking solution. The quality of both the service we’ve received and the product itself made our decision to expand the relationship an easy one,” said Frank Weidner, CEO of Wings Financial Credit Union. “With more of our members banking with us digitally, we knew we needed to add a solution that could keep us connected. This was especially critical for our mortgage lending and financial advisors businesses, as borrowers and financial advisors clients have complex questions and want to feel like they have someone walking through the process with them every step of the way, even when they are not physically present.” “Access Softek’s Video Chat is unlike any other solution we considered, due to its seamless integration with the rest of our digital offerings,” Weidner continued. “We are now able to stay more connected with members than ever before, regardless of where they are.” Wings Financial was founded in 1938 and has grown consistently since its early days, now with $6.5 billion in assets today. Working with Access Softek, Wings Financial will provide members with a new solution that helps maintain the level of personal connection and service that they expect from their credit union, even when they cannot physically visit the branch. Access Softek’s Video Chat is not limited to contact centers. This solution is able to serve any member-facing department in the credit union, helping provide personalized services from anywhere at any time, meaning lending staff can more easily explain complex processes to borrowers or wealth management advisors can check in with members about their investments. Video Chat is a secure and easy way to connect staff with members through a platform they already use. "We designed Access Video to help community banks and credit unions offer a digital solution that highlights what they are so good at – personal relationships,” said Chris Doner, founder and CEO of Access Softek. “Face-to-face interaction is incredibly valuable and now credit unions like Wings Financial are able to personally connect with their members from anywhere.” About Wings Financial Credit Union Wings Financial Credit Union is Minnesota's largest credit union and one of the top credit unions nationally, with $6.5 billion in assets and over 300,000 members. In 2019, Wings was named one of the top ten credit unions nationally by Gobankingrates.com and in 2020 named a StarTribune top workplace for the eighth consecutive year. Wings members enjoy some of the area's best savings and lending rates, convenient mobile and online access, over 80,000 surcharge-free ATMs and 24 branch locations throughout the state of Minnesota, plus offices in Atlanta, Detroit, Orlando, and Seattle. Founded in 1938, Wings’ membership has grown to include anyone who lives or works in 24 Minnesota counties including the Minneapolis–St. Paul metro area. To learn more, visit www.wingsfinancial.com . About Access Softek, Inc. Access Softek sets the standard for the omnichannel digital banking landscape, having developed the first downloadable apps for mobile banking. Since that time, Access Softek has extended its track record of innovation to online banking, biometric authentication, real-time fraud prevention, and automated investing integrated directly into a financial institution’s digital banking platform, among many other innovative products. Since 2004, Access Softek has delivered industry firsts to over 400 bank and credit union clients from its Berkeley, California headquarters. Learn more at AccessSoftek.com .
APPLE VALLEY, Minn.--(BUSINESS WIRE)--Jul 27, 2018--Wings Financial Credit Union, Minnesota’s largest credit union, announced that it has opened three new branches this week in the northwest Twin Cities metro. The new offices were acquired from KleinBank in a transaction that closed on Friday, July 20 th. Included in the transaction were the branch locations and the customer relationships associated with them.
The locations include:
3251 Northdale Blvd. NW Coon Rapids, MN 55448
15751 87th St. NE Otsego, MN 55330
3455 Plymouth Blvd. Plymouth, MN 55447
This week, Wings began welcoming customers at these locations to membership in Wings. All systems and accounts converted over the weekend and the new branches opened as Wings Financial locations on Monday. The transaction brings Wings Financial’s branch network in the Twin Cities to 20 locations.
“We were looking to expand in the northwest metro, and these branches are a great fit for us,” said Frank Weidner, Wings Financial President & CEO. “We’ve been thrilled to welcome our new members at these locations over the course of this week and to introduce them to our many services, our great rates and our low fees. And, by adding to our branch network, these locations will make our services more convenient than ever to thousands of Wings members living and working in the northwest metro.”
About Wings Financial
Wings Financial Credit Union is Minnesota’s largest credit union and one of the top 40 credit unions nationally, with $4.8 billion in assets and over 245,000 members. In 2017, Wings was named a top five credit union nationally by Bankrate.com and the top financial institution in Minnesota by Money Magazine. In 2018, Wings was named a Star Tribune top workplace for the sixth consecutive year.
Wings members enjoy some of the area’s best savings and lending rates, convenient mobile and online access, over 70,000 surcharge-free ATMs, and 20 branch locations throughout the Minneapolis–St. Paul metro area, plus offices in Atlanta, Detroit, Orlando and Seattle. Founded in 1938, Wings’ membership has grown to include anyone who lives or works in the 13-county Minneapolis–St. Paul metro area and the aviation industry nationwide. To learn more, visit wingsfinancial.com.
View source version on businesswire.com:https://www.businesswire.com/news/home/20180727005082/en/
CONTACT: Wings Financial Credit Union
Brent Andersen, 952-997-8173
VP – Marketing
KEYWORD: UNITED STATES NORTH AMERICA MINNESOTA
INDUSTRY KEYWORD: OTHER CONSUMER TECHNOLOGY INTERNET MOBILE/WIRELESS PROFESSIONAL SERVICES BANKING FINANCE CONSUMER
SOURCE: Wings Financial Credit Union
Copyright Business Wire 2018.
PUB: 07/27/2018 11:00 AM/DISC: 07/27/2018 11:01 AM