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Head Office address
Samsung House, 1000 Hillswood Drive
Chertsey
Surrey
KT16 0PS
Phone number: 0333 000 0333
Please check with your phone provider if you are unsure about how much a call will cost.
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Contact Samsung Electronics Customer Service
Samsung Electronics Phone Numbers and Emails
Customer Service:
- (800) 249-0140
Samsung Medison
- (877) 213-1222
Security Cameras / DVRs
- (877) 349-3149
SmartCam Products
- (888) 699-6067
Split System Air Conditioners
- (800) 726-7864
Samsung Electronics Emails:
Investors/ Franchising
Consumer Electronics, Content and Services, Corporate Communications, Enterprise, General and U.S. Newsroom Inquiries, Home Appliances, Memory, Mobile, PR Inquiries, Public Affairs Office, Samsung NEXT, Semiconductors, Display Panels and LED Solutions, Strategy and Innovation Center
More phone numbers and emailsLess phone numbers and emails
Samsung Electronics Contact Information
Samsung Electronics Website:
Samsung Electronics Online Chat:
Corporate Office Address:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park,New Jersey07660
United States
Other Info (opening hours):
Additional Contact Numbers:
Customer Service: Text HELP to 62913
Hours:
Daily: 8 AM - 12 AM (EST)
Edit Business Info
Samsung Electronics Rating Based on 376 Reviews
Rating details
Product or Service Quality
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Close
All 1.1K Samsung Electronics reviews
Summary of Samsung Electronics Customer Service Calls
2.9K TOTAL
CALLS
04:14 AVG CALL
DURATION
12% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Samsung Electronics Customer Service?
Product/ Service Question:
- “Can't connect to my cable box”
- “I bought a refrigerator at Home Depot and the icemaker doesn't work anymore and it freezes my vegetables”
- “Microphone on remote not working”
Account Question:
- “Need to chang my number on my Samsung account”
- “Account”
- “Set up my account”
Request for Information Question:
- “Question about my phone”
- “Issues about a Samsung tv I purchased from Walmart”
- “Need help with my tv”
Return/ Replace Question:
- “Exchange”
- “Replacement”
- “Cellular device return”
Shipping and Delivery Question:
- “Problem with my purchase tv size”
- “Order not received”
- “Probably with my delivery. Improper installation and no haul away of old appliances”
Payments and Charges Question:
- “Billing”
- “Charge on my credit card”
- “Unauthorized charges”
Activation/ Cancellation Question:
- “Cancel order”
- “To cancel something and return my money”
- “My order got cancelled”
Staff Question:
- “Service -not getting Netflix”
- “Dryer service call”
- “Customer service”
Refund Question:
- “Refund”
- “Cause you keep charging me for something I never agreed to I don't even know how you got my information.this is the second time and I want refunded.”
- “My refund”
Cards Question:
- “Creditcard wont work”
- “Phone sim card tray issues”
- “I am not able to make or receive qny calls it is also the same thing with text messages. When i try calling or texting it says the sim card is not registered to any network.”
Website/ Application Question:
- “Having trouble navigating your website to buy a phone”
- “Unable to order online”
- “I am having problems exceeding credit application”
Employment Question:
- “What wrist watches to buy, i need loudspeaker wrist watch for my job.”
- “W2”
Other Question:
- “Mobile device”
- “Im having problems with my pro tablet 12.2”
- “Support”
About
Repair, Customer Care, Refrigerator Repair
Tv, Refrigerator, Washing Machine
Pros: Always have loved all samsung products, Quality of tv, Overall product design and ease of use, Design and size, Design
Cons: Customer service, Poor quality poor customer service, Poor quality, Dont stand behind their products, Customer service indifferent to defective product
Dacor, Samsung India, Harman Kardon, DigiTech, JBL
Samsung Electronics Co., Ltd. is a multinational electronics company. It was founded in January 1969. Its headquarters is based in Suwon, South Korea. Samsung Electronics manufactures a broad range of products. They include the following: LCD/LED Panels, Mobile Phones, Semiconductors, Televisions, Digital Cameras, and more. Samsung Electronics is a flagship division of the Samsung Group. The company operates more than 80 assembly and sales facilities worldwide. All Samsung products are available online and in stores. Available payment options are Visa, MasterCard, American Express, Discover, and Diner’s Club. The slogan of the company is as follows: "Samsung, The Next Big Thing is Here".

Samsung Electronics is ranked 401 out of 2027 in Appliances and Electronics category
USA, Worldwide
Compare Samsung Electronics To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
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£15 for 100GB Early Bird Airtime plan: Based on a £8 discount on our 100GB plan (usually £23). Discount continues as long as you remain on the same plan. Upgrade your handset from month 12 on a 24-month or from month 24 on a 36-month Freestyle agreement. You must remain on an eligible Early Bird airtime plan until you exercise your upgrade option. Handset must be in good working condition, for full details see virginmedia.com/shop/mobile/early-bird. Offer ends 01/12/21. Terms and conditions apply, go to https://www.virginmedia.com/shop/the-legal-stuff
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Tablet Airtime offer:
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Apple offers:
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Data Rollover: Unused data from your inclusive monthly allowance will be added to next month’s allowance (Rollover Data). Rollover Data is used ahead of your monthly data. Unused Rollover Data expires at the end of that monthly allowance period. Data add-ons excluded. 4G plans only.
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