sears national customer service phone number

>2 Sears, Roebuck Letters No, This Car Seat Is Safe I was very pleased to see the article HOW TO CONTACT US Address: 2 Park Ave, New York, NY 10016 Fax. Sears, Roebuck and Co., commonly known as Sears, is an American chain of department stores founded by Richard Warren Sears and Alvah Curtis Roebuck in 1892. Find Sear Customer Service Phone. Now with us! sears national customer service phone number

Sears national customer service phone number -

Contact Sears Customer Service

Sears Phone Numbers and Emails

Customer Service:

  • (800) 732-7747

    Cancel Items with Delivery

  • (800) 349-4358

    Cancel Items with Store Pickup

  • (800) 877-8701

    Computer Repair

  • (800) 682-8691

    Craftsman Club

  • (800) 416-6031

    Home Delivery

  • (800) 497-4402

    Installation

  • (800) 463-7924

    Product Installation Questions

  • (800) 469-4663

    Repair

  • (800) 917-7700

    Sears Credit Card

  • (800) 991-8708

    Shop Your Way program

  • (888) 204-4019

Complaints/ Feedback:

  • (888) 311-2262

    Online and Store Experience

Sales/ Reservations:

  • (888) 294-8444

    Book a Repair Appointment

  • (888) 248-1585

    Book a Repair Appointment

  • (800) 366-7278

    Order Parts

  • (800) 252-1698

    Parts And Part Orders

  • +1 787 287 3800

    Parts And Part Orders

Sears Emails:

Complaints/ Feedback

Customer Service

General Info

Legal

DMCA Inquiries, Privacy Inquiries

Media

Advertising Inquiries, Affiliates, Marketing Inquiries, PR Inquiries

Sales/ Reservations

International Shipping, Prospective Vendors/Suppliers

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Sears Contact Information

Corporate Office Address:

Transform SR Holding Management LLC

3333 Beverly Road

Hoffman Estates,Illinois60179

United States

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Exchange, Refund and Cancellation Policy

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Summary of Sears Customer Service Calls

2.5K TOTAL
CALLS

04:12 AVG CALL
DURATION

7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sears Customer Service?

Request for Information Question:

  • “I need to talk to them”
  • “Ask question about placing a order”
  • “Too talk about a bill”

Payments and Charges Question:

  • “Can't complete my transaction since last night”
  • “Billing issue”
  • “U billed me twice”

Shipping and Delivery Question:

  • “Delivery”
  • “Have not received my delivery”
  • “Items delivered in a despicable manner!”

Staff Question:

  • “Complaint on service and charge”
  • “Need a copy of receipt for service”
  • “No service”

Product/ Service Question:

  • “I would like to take out a insurance on my refrigerator”
  • “My Kenwood refrigerator is not working”
  • “MY ice maker is not Working and the technician was here Nov 9 2021”

Return/ Replace Question:

  • “Master protection agreement for 16 years. Waiting on a GE replacement microwave since April. That's 9 months. Changed to a different one that was available now the same story all over again. It was due for delivery on 11/15 . I hate Sears' service.”
  • “Want washer replaced under lemon law”
  • “Return item”

Cards Question:

  • “Gift card issues and no help from customer service person”
  • “Lost my card”
  • “I lost my Sears card.”

Refund Question:

  • “Refund”
  • “Need refund of installation cost ,of ice maker order #40981234”
  • “Waiting for refund”

Account Question:

  • “Issue resetting my password on my mobile app”
  • “Account balance”
  • “Account”

Employment Question:

  • “W2”
  • “Payoff”
  • “I applied for a job and did all the package. And I have heard nothing from the manager”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancellation”
  • “Canceling my card”

Website/ Application Question:

  • “Order online purshase”

Other Question:

  • “My washer”
  • “Servicio lavadora”
  • “Missing order”

About

Sears Return Policy

Or The Client of Sears can make The User's return to any Sears store with The Client's original receipt or packing slip. The expected refund amount will be displayed when The Client submit The Customer's return online. The Client can also use The User's own shipping label for the return. Please enclose the packing slip The User received with The Client's purchase and indicate which item(s) The Customer are returning, quantity and the return reason code. If The Client of Sears are using The Customer's own shipping label The Company recommend that The User of Website use an insured and trackable service. The return shipping address is printed on the packing slip included with The Customer's package. Please securely repack the return items, preferably, using the original packaging. The User of Website can return Sold by Sears merchandise to any Sears store. Any return credit will be processed to the original form of payment, excluding applicable discounts.

To read more: https://www.sears.com/en_us/customer-service/shipping-delivery-returns/returns.html

Sears Delivery Policy

To read more: https://www.sears.com/csdelivery/nb-120000000358418

Sears Terms of Service

These Terms of Use set forth important details about The Client's relationship with Sears, including the rights The User of company services grant to Sears, restrictions on how The User can use this web site, and Company's agreement to resolve disputes via binding arbitration without resort to class action litigation. This web site or mobile application (the "Sears Site") is owned and operated by Sears Holdings Management Corporation, on behalf of itself and for its subsidiaries and affiliates (collectively, "Sears," www.sears.com or Website). By accessing, using, registering for, or purchasing merchandise from the Sears Site, The Client agree to be bound by these terms of use (the "Terms"). All visitors to and users of any aspects of the Sears Site (collectively, "Users") are bound by these Terms. Sears reserve the right to modify the Terms at any time without prior notice to The Client and therefore, Sears recommends that The User of company services read these Terms carefully each time The User of Website use the Sears Site.

To read more: https://www.sears.com/en_us/customer-service/policies/terms-of-use.html

Sears Privacy Policy

To read more: https://www.sears.com//pages.ebay.com/help/policies/privacy-policy.html

Top Sears Services

Repair, Delivery Service, Customer Care

Top Sears Products

Credit Card, Protection Plan, Website

Sears Pros and Cons

Pros: Price, I will like it when they are out of business, Back when they knew how to take care of their customers, Product, Absolutely dissatisfied

Cons: Customer service, Poor delivery option after item purchased, Service, Home delivery and customer service was horrible, No customer service

Related Companies

Sears Home Services, Kmart, Sears Auto Center, Sears Parts Direct, Kenmore

Summary

Sears is a retail company which specializes in sales of appliances and clothes. It was founded in January 1987. The headquarters is based in Hoffman Estates, Illinois, United States. Sears offers baby, auto, fitness, electronics, and many other products. There are coupons with promotions and discounts. The company has an Affiliate program for partners. Sears ships their products worldwide via USPS carrier. Free delivery option is possible. The company accepts returns within 30 calendar days of the purchase date. Restocking and processing fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Sears reviews and complaints

Sears is ranked 121 out of 374 in Supermarkets and Malls category

Area Served

USA, Australia, Other, Worldwide

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Источник: https://sears.pissedconsumer.com/customer-service.html

Sears

Department store chain in the United States

This article is about the American chain of department stores. For other uses, see Sears (disambiguation).

Sears, Roebuck and Co.,[3] commonly known as Sears, is an American chain of department stores founded by Richard Warren Sears and Alvah Curtis Roebuck in 1892, and reincorporated by Richard Sears and Julius Rosenwald in 1906. Formerly based at the Sears Tower in Chicago and currently headquartered in Hoffman Estates, Illinois, it began as a mail ordering catalog company, then began opening retail locations in 1925, the first in Chicago, Illinois.[4] In 2005, the company was bought by the management of the American big box discount chain Kmart, which formed Sears Holdings on completion of the merger.

Through the 1980s, Sears was the largest retailer in the United States.[5] In 2018, it was the 31st-largest.[6] After several years of declining sales, Sears's parent company filed for Chapter 11 bankruptcy on October 15, 2018.[7] It announced on January 16, 2019, that it had won its bankruptcy auction, and that a reduced number of 425 stores would remain open, including 223 Sears stores.[8]

History[edit]

Beginnings[edit]

In 1863, Richard Warren Sears was born in Stewartville, Minnesota, to a wealthy family, which moved to nearby Spring Valley.[9] In 1879, his father died shortly after losing the family fortune in a speculative stock deal.[9] Sears moved across the state to work as a railroad station agent in North Redwood, then Minneapolis.

While in North Redwood, a jeweler refused delivery on a shipment of watches. Sears purchased them and sold them at a low price to the station agents, making a profit. He started a mail-order watch business in Minneapolis in 1886, calling it the R.W. Sears Watch Company. Within the first year, he met Alvah Curtis Roebuck, a watch repairman. In 1887, Sears and Roebuck relocated the business to Chicago; later that year, the R.W. Sears Watch Company published Richard Sears's first mail-order catalog, offering watches, diamonds, and jewelry.

In 1889, Sears sold his business for US$100,000 ($2.9 million today) and relocated to Iowa, planning to be a rural banker.[10] He returned to Chicago in 1892 and established a new mail-order firm, again selling watches and jewelry, with Roebuck as his partner, operating as the A. C. Roebuck watch company. In 1893, they renamed the company Sears, Roebuck, and Co. and began to diversify the product lines offered in their catalogs.

Before the Sears catalog, farmers near small rural towns usually purchased supplies, often at high prices and on credit, from local general stores with narrow selections of goods. Prices were negotiated and relied on the storekeeper's estimate of a customer's creditworthiness. Sears took advantage of this by publishing catalogs offering customers a wider selection of products at clearly stated prices.

By 1894, the Sears catalog had grown to 322 pages, including many new items, such as sewing machines, bicycles, sporting goods and automobiles (later produced, from 1905 to 1915, by Lincoln Motor Car Works of Chicago [no relation to the current Ford line]).[11] By 1895, the company was producing a 532-page catalog. Sales were over $400,000 ($11.5 million today) in 1893 and over $750,000 ($23.3 million today) two years later.[12] By 1896, dolls, stoves, and groceries were added to the catalog.

Despite the strong and growing sales, the national Panic of 1893 led to a full-scale recession, causing a cash squeeze and large quantities of unsold merchandise by 1895. Roebuck decided to quit, returning later in a publicity role. Sears offered Roebuck's half of the company to Chicago businessman Aaron Nusbaum, who in turn brought in his brother-in-law Julius Rosenwald, whom Sears owed money. In August 1895, they bought Roebuck's half of the company for $75,000 ($2.3 million today), and that month the company was reincorporated in Illinois with a capital stock of $150,000 ($4.7 million today). The transaction was handled by Albert Henry Loeb of Chicago law firm Loeb & Adler (now Arnstein & Lehr); copies of the transaction are still displayed on the firm's walls.[13]

Early 20th century[edit]

Sears and Rosenwald got along well with each other, but not with Nusbaum; they bought him out for $1.3 million in 1903 ($37.4 million today).[14] Rosenwald brought to the mail-order firm a rational management philosophy and diversified product lines: dry goods, consumer durables, drugs, hardware, furniture, and nearly anything else a farm household could desire.

Sales continued to grow rapidly, and the prosperity of the company and their vision for more significant expansion led Sears and Rosenwald to take the company public in 1906, with a stock placement of $40 million ($1.2 billion today). They had to incorporate a new company to bring the operation public; Sears and Rosenwald established Sears, Roebuck and Company with the legal name Sears, Roebuck and Co., in the state of New York, which effectively replaced the original company.[15] The current company inherits the history of the old company, celebrating the original 1892 incorporation, rather than the 1906 revision, as the start of the company.

Sears's successful 1906 initial public offering (IPO) marks the first major retail IPO in American financial history and represented a coming of age, financially, of the consumer sector.[16] The company traded under the ticker symbol S and was a component of the Dow Jones Industrial Average from 1924 to 1999.

In 1906, Sears opened its catalog plant and the Sears Merchandise Building Tower in Chicago's West Side.[17] The building was the anchor of what would become the massive 40-acre (16 ha) Sears, Roebuck and Company Complex of offices, laboratories, and mail-order operations at Homan Avenue and Arthington Street. The complex served as corporate headquarters until 1973, when the Sears Tower was completed and served as the base of the mail-order catalog business until 1993.

By 1907, under Rosenwald's leadership as vice president and treasurer, annual sales of the company climbed to roughly $50 million ($1.4 billion today). Sears resigned from the presidency in 1908 due to declining health, with Rosenwald named president and chairman of the board and taking on full control.[18]

In 1910, Sears acquired the David Bradley Plow company. This acquisition would lead to the manufacturing of riding mowers, chainsaws, tillers, etc., in the Bradley Illinois factory.[19]

The company was badly hurt during 1919–21 as a severe depression hit the nation's farms after farmers had over-expanded their holdings. To bail out the company, Rosenwald pledged $21 million ($0.3 billion today) of his personal wealth in 1921.[20] By 1922, Sears had regained financial stability.

Boom years[edit]

As the nation urbanized, Sears's business model faced competition from city department stores. The mail-order market was focused on rural America, with a slow-growing population and far less spending power than urban America. Rosenwald decided to shift emphasis to urban America and brought in Robert E. Wood to take charge. Rosenwald oversaw the design and construction of the firm's first department store, built on land within the Sears, Roebuck, and Company Complex. The store opened in 1925. In 1924, Rosenwald resigned the presidency but remained as chair until he died in 1932; his goal was to devote more time to philanthropy.[21]

The first Sears retail stores were pioneering and broke the conventions of the time in three ways: their location away from central shopping districts, innovative store design, and unconventional product mix and retailing practices.

The first store opened on February 2, 1925,[22] as an experiment in the North LawndaleSears, Roebuck and Company Complex. Despite its remote location on the outskirts of Chicago, its success led to dozens of further openings across the country, many in conjunction with the company's mail-order offices,[23] typically in lower-middle-class and working-class neighborhoods far from the main downtown shopping district. This was considered highly unconventional at a time when shopping was concentrated in downtowns, but through World War II, there was an extensive streetcar network in Chicago and other US cities. However, rapidly increasing car ownership and the brand's huge popularity helped attract customers.[24]

Many stores at this time were designed by architect George C. Nimmons and his firms. The three-dimensional modeling of form, in other words, an architecture driven by merchandising needs, rather than the desired outer appearance determining the building's form, made the stores excellent examples of the modern architecture of the time – styles made famous by Bertram Goodhue and Eliel Saarinen.[23][24]

Its stores were oriented to motorists. Set apart from existing business districts amid residential areas occupied by their target audience, they had ample, free, off-street parking and communicated a clear corporate identity. In the 1930s, the company designed fully air-conditioned, "windowless" stores, such as Sears-Pico in Los Angeles, which was the first to have an open plan selling floor (instead of breaking up the floor into discrete sections).[23]

Sears was also a pioneer in creating department stores that catered to men and women, especially with lines of hardware and building materials. It deemphasized the latest fashions in favor of practicality and durability and allowed customers to select goods without the aid of a clerk. In 1933, Sears issued the first of its Christmas catalogs known as the "Sears Wishbook", a catalog featuring toys and gifts, separate from the annual Christmas Catalog. From 1908 to 1940, it included ready-to-assemble Sears Catalog Home kit houses.[25]

The Sears catalog became known in the industry as "the Consumers' Bible".[26] The company sold to foreign customers, such as after the American occupation of Greenland in World War II, when locals ordered from catalogs left by soldiers.[27] Novelists and story writers often portrayed the importance of the catalog in the emotional lives of rural folk. The catalog also entered the language, particularly of rural dwellers, as a euphemism for toilet paper, as its pages could be torn out and used as such.[28] In addition, for many rural African-Americans, especially in areas dominated by Jim Crowracial segregation, the Sears Catalogue was a vital retail alternative to local white-population-dominated stores, bypassing the stores' frequent intention to deny them fair access to their merchandise.[29]

Sears opened its first store in Mexico City in 1947; the Mexican stores would later spin off into Sears Mexico, which in 2020 operated more than 90 stores across Mexico.[30] In July 2021, it was announced that Sears Mexico is considering renaming their stores to distance itself from its failing former parent in the United States.[31]

From the 1920s to the 1950s, Sears built many urban department stores in the U.S., Canada, and Mexico (apart from, but not far from, existing central business districts), and they overshadowed the mail-order business. Following World War II, the company expanded into suburban markets and malls. In 1959, it had formed the Homart Development Company for developing malls. Many of the company's stores have undergone major renovations or replacements since the 1980s. Sears began to diversify in the 1930s, creating Allstate Insurance Company in 1931 and placing Allstate representatives in its stores in 1934 (Allstate was also used as a house brand on a range of motorized vehicles sold by Sears). Over the decades, it established major national brands, such as Kenmore, Craftsman, DieHard, Silvertone, Supertone, and Toughskins.

Sears reached its pinnacle in the 1970s.[32] In 1974, Sears completed the 110-story Sears Tower in Chicago, which became the world's tallest building, a title it took from the former World Trade Center towers in New York. Sears moved to the new Prairie Stone Business Park in Hoffman Estates, Illinois, between 1993 and 1995.[33] The Sears Centre is a 10,001-seat multi-purpose arena located in Hoffman Estates adjacent to the Prairie Stone campus.[34] Even though its naming rights to the building expired in 2003, the Sears Tower remained named as such until early 2009, when London-based insurer Willis Group Holdings, Ltd. was given the building's naming rights to encourage them to occupy the building.[35]

Decline[edit]

In the 1980s, the company began to diversify into non-retail entities such as buying Dean Witter and Coldwell Banker in 1981. In 1984, Prodigy was launched as a joint venture with IBM, and the Discover credit card was introduced in 1985. All of this distracted management's attention from the core retail business and allowed the competition to gain significant ground, culminating with Walmart surpassing Sears as the largest retailer in America in 1990.[32]

In the 1990s, the company began divesting itself of many non-retail entities, which were detrimental to its bottom line. Sears spun off its financial services arm, which included brokerage business Dean Witter Reynolds and Discover Card. It sold its mall building subsidiary Homart to General Growth Properties in 1995.[36] Sears later acquired hardware chain Orchard Supply Hardware in 1996 and started home improvement store The Great Indoors in 1997.[37]

The cost of distributing the once highly influential general merchandise catalog became prohibitive; sales and profits had declined. The company discontinued the catalog in 1993. It dismissed 50,000 workers who had filled the orders. This was before the internet became an effective tool. With the advantage of hindsight, we can see that the timing was poor; Sears already had in place what it took Amazon years to achieve.[32]

In 1992, California successfully sued the company for falsely finding things wrong with automobiles in for repair for other reasons.[38] In 1997, criminal charges were made.[39][40] In 1998, Sears announced it had sold the remnants of Western Auto (which it had acquired in 1988) to Roanoke-based Advance Auto Parts. The business deal was not quite what experts in the after-market automotive industry expected. Specifically, in return, Sears, Roebuck became "one of the largest shareholders" after obtaining a 40% stake in Advance Auto Parts and merging their two store networks, which included Western Auto's wholesale and retail operations. More precisely, the existing store network of Advance Auto Parts, comprising 915 stores in 17 U.S. states, merged with 590 U.S.-based Parts America Stores in addition to 40 Western Auto stores in the Commonwealth of Puerto Rico. In 1997, Sears sold 85% of its Mexico affiliate to Grupo Carso. Sears Holdings continued to produce specialty catalogs and reintroduced a smaller version of the Holiday Wish Book in 2007.

In 2003, Sears sold its U.S. retail credit card operation to Citibank.[41] The remaining card operations for Sears Canada were sold to JPMorgan Chase in August 2005.[42] In 2003, Sears opened a new concept store called Sears Grand. Sears Grand stores carry everything that a regular Sears carries, and more. Sears Grand stores are about 175,000 to 225,000 square feet (16,300 to 20,900 m2).

On November 17, 2004, Kmart Holdings Corporation announced it would acquire Sears, Roebuck, and Co. for $11 billion after Kmart completed its bankruptcy.[43] As a part of the acquisition, Kmart Holding Corporation, along with Sears, Roebuck, and Co., was transformed into the new Sears Holdings Corporation. The new company started trading on the NASDAQ stock exchange as SHLD; Sears sold its single-letter ticker symbol 'S' in the New York Stock Exchange that it had held since 1910 to Sprint Corporation.[44] The new corporation announced that it would continue to operate stores under both the Sears and Kmart brands. In 2005, the company began renovating some Kmart stores and converting them to the Sears Essentials format, only to change them later to Sears Grands.[45] The combined company's profits peaked at $1.5 billion in 2006.

By 2010, the company was no longer profitable; from 2011 to 2016, the company lost $10.4 billion. In 2014, its total debt ($4.2 billion at the end of January 2017) exceeded its market capitalization ($974.1 million as of March 21, 2017).[46] Sears declined from more than 3,500 physical stores to 695 US stores from 2010 to 2017.[47] Sales at Sears stores dropped 10.3 percent in the final quarter of 2016 when compared to the same period in 2015.[48]

Sears spent much of 2014 and 2015 selling off portions of its balance sheet; namely, Lands' End and its stake in Sears Canada, one of the biggest e-commerce players in Canada, with C$505 million in sales in 2015—more than Walmart and others who had begun pushing aggressively into online sales, such as Canadian Tire.[49] Sears stated that the company was looking to focus on becoming a more tech-driven retailer. Sears's CEO and top shareholder said the sell-off of key assets in the last year had given the retailer the money it needs to speed up its transformation.[49] Sears Holdings had lost a total of US$7 billion in the four years to 2015. In part, the retailer was trying to curb losses by using a loyalty program called Shop Your Way.[49] Sears believed the membership scheme would enhance repeat business and customer loyalty in the long term.[49]

Lampert also concluded an arrangement that sold the Craftsman brand to Stanley Black & Decker Inc. for approximately US$900 million.[50] In October 2017, Sears and appliance manufacturer Whirlpool Corporation ended their 101-year-old association, reportedly due to pricing issues, although Whirlpool continued supplying Sears with Kenmore-branded appliances.[51] In May 2018, Sears announced it had formed a "special committee" to explore the sale of Kenmore.[52]

Bankruptcy and current operations[edit]

On September 24, 2018, the retailer's CEO warned that the company was "running out of time" to salvage its business.[53] Sears Holdings filed for Chapter 11 bankruptcy on October 15, 2018, ahead of a $134 million debt payment due that day.[54] On November 23, 2018, Sears Holdings released a list of 505 stores, including 266 Sears stores, that were for sale in the bankruptcy process, while all others would hold liquidation sales.[55]

On January 16, 2019, Sears Holdings announced it would remain open after Lampert won a bankruptcy auction for the company with an offer to keep about 400 stores open.[8] On February 7, 2019, a bankruptcy judge approved a $5.2 billion plan by Sears's chairman and biggest shareholder to keep the business going. The approval meant roughly 425 stores, including 223 Sears stores, and 45,000 jobs would be preserved.[56]

In April 2019, Sears announced the opening of three new stores with a limited set of merchandise under the name Sears Home & Life.[57] Also that month, Sears closed its store at Windward Mall in Kaneohe, Hawaii, and its store at Oakbrook Center in Oak Brook, Illinois, making it the first post-bankruptcy closure for the brand since being bought by ESL.[58][59]

On June 3, 2019, the company announced that Transform Holdco would acquire Sears Hometown & Outlet Stores. As per deal, it might need to divest its Sears Outlet division to gain approval.[60] On August 6, 2019, it was announced that 26 stores, including 21 Sears stores, including the last Sears store in Alabama, at Riverchase Galleria in Hoover, and the last Sears store in West Virginia, at Huntington Mall in Barboursville, would be closing in October, with plans to "accelerate the expansion of our smaller store formats which includes opening additional Home & Life stores and adding several hundred Sears Hometown stores after the Sears Hometown and Outlet transaction closes."[61] On August 31, 2019, it was announced that Transform would close an additional 92 stores, including 15 Sears stores, by the end of 2019. 100 more stores closed by January 2020.[62] 51 Sears stores were closed in February 2020.[63] More stores continued to close throughout 2020 and 2021. As of September 16, 2021 the company's website listed 35 Sears stores.[64]

Near the end of 2019, Sears sold the brand name DieHard to Advance Auto Parts for $200 million.[65]

In September 2021, Sears announced that they will close more stores, including the last Sears store in New York City. The New York City Sears store is set to close by November 24, 2021, and will potentially be demolished for redevelopment.[66][67]

The last remaining Sears store on Long Island at Sunrise Mall was closed by October 3, 2021. [68]

The last remaining Sears store in Illinois at Woodfield Mall was closed on November 14, 2021. [69]

Corporate affairs[edit]

Logo[edit]

  • Logo used from 1966 to 1984

  • Logo used from 1984 to 1994

  • Logo used from 1994 to 2004; this logo is still used by Sears in Mexico

  • Logo used from 2004 to 2010 in the United States

  • Logo used from 2010 to 2019

[edit]

Before the company filed for bankruptcy, Sears had sponsored many entertainment and sporting events.

From 2006 until 2020, the company had the naming rights to an 11,000-seat multi-purpose family entertainment, cultural and sports center in Hoffman Estates that was previously known then as the Sears Centre but has since been renamed the Now Arena.[70]

The company sponsored the television series Extreme Makeover: Home Edition.[citation needed] The company also underwrote the PBS television series Mister Rogers' Neighborhood, under the name The Sears-Roebuck Foundation, from the show's premiere in 1968 until 1992.[citation needed]

Through the Sears Auto Centers, the company sponsored the Formula Drift Darren McNamara Sears/Falken Saturn Sky drift car.[citation needed] It sponsored the NASCARTruck Series, using the Craftsman brand as the title sponsor, from the series' inception in the 1995 NASCAR SuperTruck Series presented by Craftsman to the 2008 season, when the agreement ended.[71][dead link] It sponsored the #10 Gillett Evernham Motorsports car of Scott Riggs for the September 2, 2007, running of the Sharp AQUOS 500 at California Speedway through its Sears Auto Center branch.[citation needed] However, Riggs failed to qualify for the event. In 2016, Craftsman became the title sponsor of the World Racing Group, World of Outlaws Sprint car racing series.[72][failed verification]

Employee relations[edit]

Sears has struggled with employee relations. One notable example was the shift in 1992 from an hourly wage based on longevity to a base wage (usually between US$3.50 and US$6 per hour) and commissions ranging from 0.5% to 11%. Sears claimed the new base wage, often constituting a substantial (up to 40%) cut in pay, was done "to be successful in this highly competitive environment".[73]

In early October 2007, Sears cut commission rates for employees in some departments to between 0.5% and 4% but equalized the base wage across all Home Improvement and Electronics departments. In 2011, commission rates on non-base items were cut by 2% in the electronics department. In late 2009, the commission on "base items" from the electronic department was cut to 1%. As of 2017, appliances is the only remaining department where compensation is based entirely on commission. Other departments give a base pay plus commission. In many stores, jewelry department associates receive a low base salary with a 1% commission on their sales.

In March 2019, Sears claimed that it was ending life insurance benefits for an undisclosed number of its 90,000 retirees. A few months earlier, the company handed out over $25 million in bonuses to executives.[74] This key Sears Retiree Benefit was worth between $5,000 and $15,000 for most of the pool (29,000) of eligible retired employees.[75]

In May 2019, former Sears Holdings chairman and CEO Eddie Lampert, months after purchasing the remains of Sears from the holding company, threatened not to pay out the $43 million in pension payments[76] owed to 90,000 former Sears and Kmart employees and retirees.[77] A Forbes editorial pointed out that Steven Mnuchin, Secretary of the Treasury, was a board member of Sears Holding until 2016, and was, at the time, one of three directors of the Pension Benefit Guaranty Corporation, which manages administration of pensions for defunct or bankrupt businesses.[78]

Gallery[edit]

  • Sears, Roebuck and Company Warehouse and Service Center in Houston, Texas, as shown in August 2020. On the National Register of Historic Places

  • Exterior of the Sears Essentials in Palm Springs, Florida, as shown in 2010. (reopened as Sears Outlet and closed)

  • Exterior of the Sears Parts & Repair Store in Brooklyn, Ohio, as shown in 2012.

See also[edit]

References[edit]

  1. ^ abSears Holdings Corporation (2016). 2016 Form 10-K, Sears Holding Corporation(PDF) (Report). United States Securities and Exchange Commission. p. 41. Retrieved November 4, 2017.
  2. ^"ESL Investments Completes Acquisition of Sears Holdings' Assets". Business Wire (Press release). February 11, 2019.
  3. ^"What is the official name of Sears?". December 9, 2020. Archived from the original on December 9, 2020. Retrieved December 9, 2020.
  4. ^Emmet, Boris; Jeuck, John (1950). Catalogues and Counters: A History of Sears, Roebuck and Company. Chicago & London: The University of Chicago Press. p. 341. ISBN .
  5. ^"1990 Sales Lift Wal-mart Into Top Spot". Sun Sentinel. February 15, 1991. Retrieved January 15, 2014.
  6. ^"2017 Top 100 Retailers". STORES.org. Retrieved November 4, 2017.
  7. ^Corkery, Michael (October 14, 2018). "Sears, the Original Everything Store, Files for Bankruptcy". The New York Times.
  8. ^ abKapner, Suzanne; Rizzo, Lillian (January 16, 2019). "Sears to Stay Open, After Edward Lampert Prevails in Bankruptcy Auction". The Wall Street Journal. ISSN 0099-9660. Retrieved January 16, 2019.
  9. ^ abRichard Sears, Spring Valley Methodist Church Museum, Accessed January 17, 2011.
  10. ^"Richard W. Sears – American merchant". britannica.com.
  11. ^Clymer, Floyd. Treasury of Early American Automobiles, 1877–1925. (New York: Bonanza, 1950), p.90.
  12. ^"Sears History – 1890s."Sears. Last updated September 27, 2004.
  13. ^Arnstein & Lehr, The First 120 Years (2013).
  14. ^Emmet and Jack, Catalogues and Counters (1950) pp 47–53
  15. ^SEARS, ROEBUCK AND CO.Archived December 1, 2017, at the Wayback Machine Sears, Roebuck and Company (Co.) 1906 New York incorporation
  16. ^Gregory D. L. Morris, "Attention Shoppers: 1906 Sears IPO Heralds the Triumph of the Consumer Economy," Financial History (2007), Issue 88, pp 20–36
  17. ^Book: Historic Sears, Roebuck and Co. Catalog Plant ISBN 0-7385-3977-5, opening date.
  18. ^Emmet and Jack, Catalogues and Counters (1950) pp 53–57
  19. ^"David Bradley: 1910-1966". www.searsarchives.com.
  20. ^"Julius Rosenwald Pledges $20,000,000 For Sears-Roebuck". New York Times. December 30, 1921. ProQuest 98483996.
  21. ^Peter M. Ascoli, Julius Rosenwald: The Man Who Built Sears, Roebuck And Advanced the Cause of Black Education in the American South, (2006).
  22. ^"Store History - Chicago, Illinois". Sears Archives. Sears.
  23. ^ abcLongstreth, Richard (June 2006). "Sears, Roebuck and the Remaking of the American Department Store"(PDF). Journal of the Society of Architectural Historians. George Washington University. 65 (2): 238–279. doi:10.2307/25068266. JSTOR 25068266 – via Sears, Roebuck and the Remaking of the Department Store, 1924-42.
  24. ^ abHoward, Vicki (July 25, 2017). "The Rise and Fall of Sears: How the retail store that taught America how to shop navigated more than a century of economic and cultural change". Smithsonian.
  25. ^"Sears mail-order homes". Retrieved November 30, 2011.
  26. ^Passikoff, Robert. "A Love Song To Mr. Sears & Mr. Roebuck, Who Could Use One About Now". Forbes. Retrieved November 28, 2018.
  27. ^Lockhart, Katie (December 27, 2019). "How This Abandoned Mining Town in Greenland Helped Win World War II". Smithsonian. Retrieved December 28, 2019.
  28. ^Rodriguez, Linda (July 8, 2009). "Why toilet paper belongs to America". CNN.com. Retrieved August 29, 2010.
  29. ^Farzan, Antonia Noori. "How Sears mail-order catalogs undermined Jim Crow racism". Chicago Tribune. Washington Post. Retrieved October 19, 2018.
  30. ^"SEARS.COM.MX | Envíos a todo México · Más de 500 mil productos con todas las Formas de Pago Compras 100% Seguras · Lo mejor en Moda, Línea blanca, Pantallas, Computo, Celulares, Juguetes, Muebles, Ferretería y más · Click & Recoge en Tienda". Sears.
  31. ^González, Dagnia (July 28, 2021). "Sanborns analiza cambiar nombre a sus tiendas Sears" [Sanborns discusses renaming its Sears stores] (in Spanish).
  32. ^ abcKapner, Suzanne (March 15, 2019). "How Sears lost the American shopper". Wall Street Journal. Retrieved March 24, 2019.
  33. ^"PrairieStone.com". www.prairiestone.com.
  34. ^"Sears Centre Arena". The Village of Hoffman Estates. Archived from the original on February 12, 2007. Retrieved February 7, 2007. Prairie Stone Business Park, Current Sears headquarters location and Sears Centre.
  35. ^Conlon, Michael (March 12, 2009). "Tallest U.S. building to get new name". Reuters. Retrieved July 17, 2009.
  36. ^Zarroli, Jim (April 19, 2009). "Retail Real Estate Braces For Sell-Off". National Public Radio.
  37. ^Donald R. Katz, The Big Store (1987)
  38. ^Gellene, Denise (September 3, 1992). "Sears to Repair Image With $46 Million in Coupons : Retailing: It may be the largest such consumer fraud settlement ever. California auto centers will be on probation for 3 years". Los Angeles Times. Retrieved January 16, 2019.
  39. ^McCormick, John (February 2, 1999). "The Sorry Side Of Sears". Newsweek. Retrieved January 16, 2019.
  40. ^Mikolajczyk, Sigmund J. (August 21, 1995). "Sears Slapped With Tire Service Fraud Suit". Tire Business. Retrieved January 16, 2019.
  41. ^Sorkin, Andrew Ross (July 16, 2003). "Sears to Sell Card Portfolio To Citigroup For $3 Billion". The New York Times. Retrieved January 22, 2017.
  42. ^"JPMorgan to buy credit card unit of Sears Canada". Chicago Tribune. September 1, 2005.
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  65. ^Tyko, Kelly. "Sears sells DieHard brand to Advance Auto Parts for $200 million". USA TODAY.
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  67. ^"Sears to close Brooklyn store, the last in NYC". Pix11. September 22, 2021.
  68. ^"Long Island's Last Sears Store, In Massapequa Mall, Closes". Patch. October 5, 2021.
  69. ^Borrelli, Christopher. "'End of an era': Once a staple of the holidays — and middle class life — the last Sears department store in Illinois closes Sunday at Woodfield Mall". chicagotribune.com. Retrieved November 15, 2021.
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  72. ^"Sprint Car Homepage | World of Outlaws". January 15, 2021.
  73. ^"600-plus Sears jobs to be cut", Chicago Tribune, February 13, 1992
  74. ^Folley, Aris (March 30, 2019). "Sears cutting life insurance benefits for up to 90,000 retirees: report". The Hill. Retrieved April 3, 2019.
  75. ^Mooney, John (July 30, 2019). "Sears Retiree Benefit". ChoiceSeniorLife.com. Archived from the original on August 15, 2019.
  76. ^Business, By Chris Isidore, CNN (May 29, 2019). "Sears' owner wants to get out of paying $43 million in severance to former employees | CNN Business". CNN.
  77. ^"Government fears Eddie Lampert would wipe out Sears' pension plans". February 1, 2019.
  78. ^"The Shameless Sears World Of Eddie Lampert Continues". June 3, 2019.

Further reading[edit]

  • Chang, Myong-Hun, and Joseph E. Harrington Jr. "Organizational structure and firm innovation in a retail chain." Computational & Mathematical Organization Theory 3.4 (1998): 267–288. compares Sears's Robert E. Wood with Montgomery Ward's Sewell Avery online[dead link]
  • Creswell, Julie (August 11, 2017). "The Incredible Shrinking Sears". The New York Times. ISSN 0362-4331.
  • Emmet, Boris, and John E Jeuck. Catalogs and Counters: A History of Sears, Roebuck, and Company (1950), the standard scholarly history
  • Israel, Fred L. 1897 Sears, Roebuck, and Co Catalogue 100th Anniversary Edition, Philadelphia: Chelsea House Publishers, 1968.
  • Katz, Donald R. The Big Store: Inside the Crisis & Revolution at Sears (1987)
  • Worthy, James C. Shaping An American Institution: Robert E. Wood and Sears, Roebuck (1986)

External links[edit]

Источник: https://en.wikipedia.org/wiki/Sears

Sears Holdings Corporation

Sears is now owended by Transformco Holdings Corporation’s subsidiary, Sears, is a chain of department and retail stores. Sears Holdings Corporation also owns Kmart.  Sears operates over 1,900 stores in the U.S.

3333 Beverly Road
Hoffman Estates, IL 60179
https://www.sears.com/


Phone Contacts

Main: (847) 286-2500
Customer Service: (877) 550-9254


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Jim Pier
Senior Director - Mobile, Social Commerce, Product Management and Customer Experience
3333 Beverly Road
Hoffman Estates, IL 60179
[email protected]

Secondary Contact
Luke Valentino
Divisional Vice President
3333 Beverly Road
Hoffman Estates, IL 60179
[email protected]

Rob Ricker
Chief Financial Officer
3333 Beverly Road
Hoffman Estates, IL 60179
[email protected]

Chief Executive
Vacant
3333 Beverly Road
Hoffman Estates, IL 60179


Last updated: August 29, 2021.

Источник: https://www.elliott.org/company-contacts/sears/

Cyber Monday savings!

When It Starts to Get Cold, It’s Time to Get Comfy!

Whether you’re headed back to school, breaking out the fall decorations in the workplace, or starting your Christmas shopping a couple of months early, you’re going to need clothes that can keep you warm and cozy all day long. Though tucking your favorite women’s swimsuits away until next summer can be a sad occasion, breaking out the fall wardrobe is an exciting time that comes once a year! With a few basic pieces, you’ll be ready for anything winter might bring your way. Lands’ End’s wide selection of warm clothes in all styles, colors, and sizes, everyone in the family is sure to find something that they’ll love.

Pile on the Layers

Bringing your favorite summer styles is easy if you know how to layer up against the cold. Wearing a flannel shirt unbuttoned over a graphic tee or tank top will give you a classic casual look that can be buttoned up for extra warmth if needed. You can also try adding some style to a comfy t-shirt by pairing it with a cardigan sweater or dressing to impress with a button-up shirt and sweater combo. The more layers you have, the more outfit combinations you can make, so don’t be afraid to throw some pieces together and see how it looks!

Stay Active No Matter the Weather

Feel free to layer up to your heart’s content with a wide variety of warm options that won’t weigh you down while you’re out and about. Mobility is key when it comes to outdoor activities, so make sure that your winter wardrobe is full of clothes that will work just as hard as you do without any restriction. With a variety of jackets and plus size winter coats to choose from, everyone in the family will stay warm throughout all your winter adventures. Fleece jackets are light enough to keep up with you as you stay active through all sorts of weather. You can pair these with a warm set of knit leggings that fit under your snow pants with ease. Once you come in from the cold, your stylish legging sweater combo will be perfect for lounging around the house, going out to eat, chasing the kids around the house, or whatever your busy life throws at you next.

Keep it Professional This Holiday Season

Comfy sweaters are perfect for both conquering the chilly commute to work and looking your best while there! Pair your favorite men’s sweaters with a sleek pair of men’s corduroy pants for a look that will keep you warm in the workplace while also looking as professional as ever. Cashmere sweaters are great items to layer over a regular work shirt for a little extra comfort as you rush through your busy day. Sweaters for women are also great for the workplace because they can be styled so many different ways! Not only do they look good and feel even better by themselves, they can turn a simple blouse or dress into an outfit you can wear with pride. Throw a women’s winter coat over top and you’ve completed your winter professional look.

Getting Ready for Christmas Couldn’t be Easier

The holiday season isn’t complete without snow, so make sure that all your loved ones are bundled up and comfy when it comes time to celebrate this year. Don’t let your favorite Christmas sweaters have all the fun; show your holiday spirit as a family with a matching set of family Christmas pajamas that the kids will love wearing. Not only that, but it’s a fun look for the Christmas card! Bring your holiday spirit into your home as well with unique needlepoint Christmas stockings and other festive touches like personalized ornaments. Adding some red and green throw pillows and warm monogrammed blankets will add to the room by giving the space a warm and comfy feel that your guests will appreciate after coming in from the cold.

When it comes to the company holiday party, Lands’ End has you covered. Choose from a wide variety of festive Christmas sweaters that you and your coworkers will love. Want to get a bit fancier for the corporate celebration? Strut a long sleeve dress that keeps you warm and makes you shine at the same time.

Источник: https://www.landsend.com/

Sears

Rated with 1 star
KATHLEEN of Youngstown, OH Verified Reviewer
Original review: Nov. 11, 2021

We had no problem with delivery delay of our refrigerator because we knew about shipping problems after covid. However, the communication from Sears is woefully inadequate. Delivery was delayed three times, each time a week. Apparently they only deliver on Wednesday. Each time it was delayed the emails were the morning of the delivery. We would arrange to be home (they don’t announce your window night before as promised).

Finally we have a delivery window called in at 1:00 am. By Costco. No notice from Sears that Costco was now doing our delivery. 15 minutes AFTER delivery window ended we got a message from sears that delivery was delayed on manufacturer's end. Huh? They didn't know that until after we stayed home all afternoon? This is the third time we have to get off work for nothing. This next delivery would have been 4 times. Totally unacceptable. We are canceling this order and buying a used one from a friend. Customer service for delivery guarantees they will not be in business for much longer. Fridge probably wouldn’t have lasted anyway because of built in obsolescence epidemic.

Read full review
Rated with 1 star
Loren of Puerto Rico, Other Verified Reviewer
Original review: Nov. 8, 2021

I made my first report of having issues with my refrigerator since July 2021. I understand that we are under a Global Pandemic and things will take time but 5 months later (November) and still without a solution is the worst experience I have ever have with any company! If this is what Sears call Customer Service I worry for the future of this company and apparently more that the managers and owners that not once made a single call to follow up on the issue. I had technicians visits more than 5 times, different technicians each time. Every time it was something new. They were passing on the hot potato since they couldn't find a solution and were retuctant to just change the whole refrigerator.

For all the losses that I had during this months they indicated that the most they could do was give me $250.00 for the food lost (like that will compensate) and if I wanted I needed to rent on my own a refrigerator and once they solve the problem (keep in mind they have no idea when) they will refund the amount. Sorry for not believing in your words but after everything I wouldn't be surprised if Sears later on when they see the bill will say; "Oh! We have a limit and we are only going to be paying for part of it."

Either way, I am so done with Sears that I am just writing this for other people. Don't buy their insurance. It's not worth it. At least for me it wasn't. I purchase it believing that I was taking a good measure to avoid issues in the future and it was the opposite. I ended up having the worst experience ever and losing more money that if I just went and buy a new refrigerator or look for someone that will have said from the beginning, "It's not working. You need a new one" and not dragged like they did beacause they will lose money.

Read full review

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Rated with 1 star
Amy of North Hatfield, MA Verified Reviewer
Original review: Nov. 6, 2021

Had my third repair cancellation today. The Sears tech lied and said I wasn't home--I was sitting in full view of the driveway the entire time. Again. The second cancellation was because a tech was ill, but the other two, the tech failed to show, and added insult to injury by saying I wasn't home. Customer Service keeps telling me I must reschedule, they can't help, and that they will pass my complaint on to management. MapQuest and Google Maps can find my house, but Sears can't? I gave them two phone numbers, my email, and detailed information with landmarks in addition to my address. No accountability, no consideration of how badly I have been treated already.

Rated with 1 star
Adina of Old Westbury, NY Verified Reviewer
Original review: Nov. 4, 2021

I had a warranty with Sears for all of my appliances. I called to have my oven fixed. It was not turning on. They charged $75 to send someone out to assess the problem. He did not work on Viking ovens, and I had taken my oven door off to clean it. Waited for him to send a report back to Sears so they could send someone else. I had to call his company and ask them to please send the report in 3 times. Finally after a few weeks I called Sears back and they said they cannot send me another person because my oven door was off and since it was tampered with. One thing had nothing to do with the other. I cancelled my warranty.

Rated with 1 star
Linda of Tonawanda, NY Verified Reviewer
Original review: Oct. 12, 2021

Always growing up my dad swore on Craftsman products because of the workmanship and warranty. Recently I had a tool break, I do not live anywhere near a store as they closed in my area. It has taken me almost two months of getting pushed off to someone else and other departments, etc. I still have not resolved my warranty or spoke to anyone that can assist. I have over 19 E-mails and no reply except for 6 and that was telling me to call, when I call they tell me to send a email, it's like a vicious circle. I will never purchase Craftman again, they really went downhill!

Rated with 1 star
Francene of Lithonia, GA Verified Reviewer
Original review: Sept. 28, 2021

I purchased a new Kenmore fridge from Sears in April 2021. The fridge started leaking like a sprinkler. I noticed the leak on July 5, 2021. Sears' third-party vendor came out on July 8th. I advised Sears immediately after noticing the leak. That was their version of being expedited. My hardwood floors on my main level, ruined, my base cabinets, ruined, my water bill increased due to a non-stop rapid leak for four days. It leaked all day on the 5th until mid afternoon when the vendor arrived. I asked for a full refund and Sears Customer Solution Team declined my request and stated we can exchange it.

After almost 60-days and no part in mid-August the exchange process was initiated. September 28, 2021 no exchange, keep getting the runaround, and no ETA. Please shoppers buy your appliances elsewhere. Sears hate to honor Manufacturer Warranties and Purchase Agreements but they love taking our money. Honor the agreements like you take the money.

Read full review
Rated with 1 star
Terry of Seaford, NY Verified Reviewer
Original review: Sept. 20, 2021

Do not purchase anything from Sears. Our fridge stopped working in one year and 10 days. We purchased a protection agreement and thought that was a good thing. Do not waste your money. As of today, we have been told that the service agreement states that Sears has up to 6 months to obtain parts which to date have not all arrived. Therefore, we have not had a working refrigerator since 7/12/21. I am writing this review on 9/20/21. THIS IS UNACCEPTABLE. BUYER BEWARE!!!

Rated with 1 star
Norma of Boca Raton, FL Verified Reviewer Verified Buyer
Original review: Sept. 12, 2021

Purchased a refrigerator twice. 1st time the delivery men refused to bring it up my stairs. 2nd time, delivery was a no show. I've been waiting for my refund for 4 weeks and counting. Horrible service.

Rated with 1 star
Gavan of Saint Louis, MO Verified Reviewer
Original review: Aug. 23, 2021

I had scheduled a replacement of my Kenmore Refrigerator compressor after owning it for just 2.5 years (Was told by third party appliance repair company that is quite common with Kenmore). The day of the repair, they called saying they had to cancel because a technician is not available and scheduled for three weeks later. So three more weeks with out a refrigerator and all their response was, "Sorry". A third party could replace it within days... but would cost nearly as much as the refrigerator. We only have one refrigerator so not good. I will never buy from Sears, or a Kenmore product again.

Rated with 1 star
Kim of Jasper, IN Verified Reviewer
Original review: Aug. 19, 2021

Don't trust their delivery dates. Ordered a freezer from their site because it said it would be shipped to my store on August 5. They now tell me it will be Sept 9. I would NOT have ordered it from here if I had known that. The only reason I ordered it was because of the delivery date. LIARS.

Источник: https://www.consumeraffairs.com/retail/sears_cust.html

The end of Sears is a customer service disaster. Sears’ problems are piling up faster than I can answer them as the once-dominant retailer heads toward a possible liquidation.

In case you missed it, Sears filed for Chapter 11 bankruptcy in October and has accelerated the pace at which it’s shutting down stores. The outlook is not only grim for the company but also for its customers.

Elliott Advocacy is underwritten by Southwest Airlines. The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.

I know because we hear from them every day. We’re getting hammered by requests from Sears customers who seem unaware that the retailer is closing down many stores and may not survive. They’re calling customer service numbers that are not answered, and they are having problems with warranties and merchandise.

Bottom line: buying from Sears is like shopping at a flea market. Here today, gone tomorrow. This is a customer service disaster waiting to happen.

Customer service disaster #1: That’s not a Christmas tree!

Consider what happened to Heather Williams when she bought what she thought was a plastic Christmas tree from a Sears store that was closing down.

“Today, my son opened the box and there was no tree — just a bunch of shoes and clothes,” she says. “When I called the customer service they told me they could not do anything. All sales are final.”

Williams just wanted her $128 back or an actual Christmas tree, but Sears wouldn’t help.

True, Sears has a generous return policy for items bought in its stores. But when a store goes out of business, it hires a liquidation specialist that tries to get top dollar for the remaining merchandise. These specialists operate under a different set of rules, which it discloses with the “ALL SALES ARE FINAL” signs.

Sadly, there was nothing my advocacy team could do to get a tree or a refund for Williams. The store and liquidators were long gone by the time she asked us for help.

Lesson learned? Always, always inspect the merchandise before you leave the store.

Customer service disaster #2: Should I cash that check?

Here’s another cautionary tale, which comes to us by way of Gregory Popp. He bought a Kenmore refrigerator from Sears in 2016.

“In July, it stopped working,” he says. “A couple of weeks ago, after numerous visits by technicians, and roughly $1,000 in parts and labor, they finally determined it was unrepairable.”

Sears blamed “the factory” for the problem. It sent Popp to the warranty division, which offered a paltry $500 voucher for his troubles.

“They will not budge from the ridiculous $500 voucher they are offering me to replace the refrigerator, which I assume is only good at a Sears store,” says Popp.

What to do about this Sears problem?

Well, assuming Popp wants another Kenmore refrigerator (and that’s a big “if”) then now is the time to grab it. If Sears goes under, the $500 voucher will be worthless.

That applies to any compensation offer made by Sears. If you’re holding a check from the company, cash it now. If Sears liquidates, it won’t be worth the paper on which it’s printed.

Customer service disaster #3: Sears runs from its customers

Finally, and perhaps most troubling, Sears seems to be hiding from its customers as it dies. We list the executive customer service contacts on our site. They’re updated frequently by our research director, John Galbraith, and his team.

So it came as a surprise that we received an email from someone purporting to represent Sears — and I say “purporting” because she contacted us through a generic Yahoo.com email address — informing us we had the wrong guy.

“You have Michael Coon listed as the point of contact for handling customer complaints,” she wrote. “This is not correct.”

“Not sure who provided you with this information,” she added. “You are creating misdirected emails to a person who does not handle this type of feedback.”

I realize I’m repeating myself, but we list all of the executives in charge of customer service on the site. Coon is the director of Sears’ contact center customer experience and optimization, according to his LinkedIn profile.

“I would like to provide you with points of contact into [sic] Sears for who members may escalate into [sic],” she added. “Members may reach out to contact us through Sears.com – Customer Service. We have teams in this group that specialize in assisting members in resolution.

“Please remove Michael Coon, Rob Baker and Greg Ladley; and list me as the point of contact,” she said.

Yeah — no.

We may add the mysterious Yahoo person if we can verify her identity. But we cannot — and will not — allow the Sears execs to delete themselves from the internet. Not at a time like this, not ever.

So, to recap: Sears stores are selling shoddy products (if you can even call them that), and its vouchers and checks may soon be worthless. Its executives are running for the hills.

You know what they say about a customer service disaster like this? Avoid a Sears problem. Buyer beware!

Источник: https://www.elliott.org/blog/customer-service-disaster-sears-problems/

COVID-19 Vaccine

First and Second Doses

  • 5-11 years of age(Pfizer Pediatric COVID-19 vaccine): Appointments are required, no walk-ups will be accepted.
  • 12 years of age and over(Pfizer COVID-19 vaccine): Available on a walk-in basis at all OPH clinics. NO APPOINTMENT is necessary. Additionally, the J&J (Janssen) vaccine is also available at all OPH clinics on a walk-in basis to those aged 18 and older.

To date, more than half a million Montco residents have received at least one dose of a COVID-19 vaccine while over 7 billion doses have been administered worldwide.

Boosters

Pfizer, Moderna, and J&J (Janssen) COVID-19 vaccine boosters are available to everyone ages 18 and older. Appointments are required, no walk-ups will be accepted.*

*Appointments for boosters are released one month at a time. If the date you're eligible to receive your booster on falls outside that range, you will not yet be able to make an appointment or receive a booster and should check back later.

Individuals who received a Pfizer or Moderna vaccine as their primary COVID-19 series must wait at least a full six calendar months (not 180 days) to receive a booster dose. Those who do not meet these criteria will be unable to receive their booster dose and will be asked to reschedule their appointment. The booster dose can be either the Pfizer, Moderna, or J&J vaccine. 

J&J (Janssen) Booster Eligibility

People 18 and older who received the J&J (Janssen) single-shot COVID-19 vaccine must wait at least two months (8 weeks) to receive a booster dose. The booster dose can be either the Pfizer, Moderna, or J&J (Janssen) vaccine.

Third Dose for Immunocompromised

Pfizer vaccine is available for those 12 years and up and Moderna vaccine is available for those 18 years and up who are immunocompromised. For a list of qualifying conditions, click here. To schedule, you should be at least 28 days from your last dose of COVID-19 vaccine.

Note: Residents attending a County-run clinic for a 3rd dose or a booster dose must bring their CDC vaccination card or a picture of their card on their phone to their appointment. If you have lost your vaccination card, call one of our three health centers for assistance:

  • Norristown Public Health Center: (610) 278-5145 
    • Tuesday - Friday from 8 a.m. - 12:30 p.m. & 1:30 p.m. - 3 p.m. (This service is not available on Mondays)
  • Pottstown Public Health Center: (610) 970-5040 
    • Monday, Tuesday, Thursday, & Friday from 8 a.m. - 12:30 p.m. & 1:30 p.m. - 3 p.m. (This service is not available on Wednesdays)
  • Willow Grove Public Health Center: (215) 784-5415 
    • Tuesday - Friday from 8 a.m. - 12:30 p.m. & 1:30 p.m. - 3 p.m.

Have more questions about the COVID-19 vaccines or how the vaccination process works? Check out our FAQ page for more details.

Источник: https://www.montcopa.org/3660/COVID-19-Vaccine

Kmart and Sears Complete Merger to Form Sears Holdings Corporation

New Stock - Ticker Symbol: SHLD - to Begin Trading on NASDAQ March 28

Kmart Holding Corporation (NASDAQ: KMRT) and Sears, Roebuck and Co. (NYSE: S) announced today that they have completed the transaction announced on November 17, 2004 combining Sears and Kmart into a major new retail company named Sears Holdings Corporation. Sears Holdings is the nation's third largest retailer, with approximately $55 billion in annual revenues and a national footprint of nearly 3,500 retail stores in the United States, including 2,350 full-line and off-mall stores, and 1,100 specialty retail stores.

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Starting March 28, 2005, Sears Holdings stock will be listed for trading on the Nasdaq National Market under the ticker symbol "SHLD."

Kmart and Sears shareholders each approved the combination at their special shareholder meetings held earlier today.

Edward S. Lampert, chairman of Sears Holdings, said, "This new enterprise will seek to leverage the combined strengths of Sears and Kmart to create greater long-term value than either could have generated on a stand-alone basis. Sears Holdings plans to offer customers a new, more compelling shopping experience with a differentiated and expanded product range. We believe Sears Holdings has the potential to be a great company with a truly great retail business."

Alan J. Lacy, vice chairman and chief executive officer of Sears Holdings said, "This combination accelerates Sears' off-mall strategy and gives customers a complete, convenient shopping solution. Shoppers will have greater access to the leading proprietary brands of both Kmart and Sears, along with financial services products and the industry's leading service organization. With a national store base of nearly 3,500 stores, we expect to be able to leverage our scale and strategically grow the business."

Aylwin B. Lewis, president of Sears Holdings and chief executive officer of Kmart and Sears Retail, said, "With the close of the merger, we will focus on successfully executing the integration plan for Sears Holdings and building the foundation for a strong future. As we go forward, we will continue to count on the dedication and hard work of Sears and Kmart associates. The hallmarks of our new enterprise will continue to be performance and dedication to quality products and customer service, and we aim to instill these traits throughout our corporate culture."

Under the terms of the transaction, Kmart shareholders received one share of new Sears Holdings common stock for each Kmart share. Sears, Roebuck shareholders had the right to elect either $50.00 in cash or 0.5 of a share of Sears Holdings for each Sears, Roebuck share. Shareholder elections will be prorated to ensure that in the aggregate 55 percent of Sears, Roebuck shares are converted into Sears Holdings shares and 45 percent of Sears, Roebuck shares are converted into cash. Sears Holdings expects to announce preliminary proration calculations prior to the opening of the market on Monday, March 28, 2005.

Sears Holdings, headquartered in Hoffman Estates, Ill., is the holding company for the Sears, Roebuck and Kmart businesses, which will continue to operate separately under their respective brand names. Kmart will continue to guaranty bank springfield mo hours a presence in Michigan.

Sears Holdings is drawing on an accomplished group of leaders from both companies: Mr. Lampert serves as chairman of Sears Holdings; Mr. Lacy, vice chairman and chief executive officer of Sears Holdings; Mr. Lewis, president of Sears Holdings and chief executive officer of Kmart and Sears Retail; and William C. Crowley, executive vice president and chief financial officer of Sears Holdings.

Messrs. Lampert, Lacy, Lewis and Crowley are joined on a 10-member Sears Holdings board of directors by Ann N. Reese, Founder and Executive Director of the Center for Adoption Policy Studies and former Chief Financial Officer of ITT Corp.; Steven T. Mnuchin, Chairman and Co-Chief Executive Officer of Dune Capital Management LP; Julian C. Day, former President and Chief Executive Officer of Kmart; Michael How to get a fake phone number for verification. Miles, former Chairman of the Board and Chief Executive Officer of Philip Morris Companies Inc.; Donald J. Carty, former Chairman of the Board and Chief Executive Officer of AMR Corporation and American Airlines, Inc.; and Thomas Sears national customer service phone number. Tisch, Managing Partner of Four Partners, a private investment firm.

About Sears Holdings Corporation

Sears Holdings Corporation is the nation's third largest broadline retailer, with approximately $55 billion in annual revenues, and with approximately 3,800 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, home electronics and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has Martha Stewart Everyday products, which are offered exclusively in the U.S. by Kmart and in Canada by Sears Canada. For more information, visit Sears Holdings' website at http://www.searshc.com/ .

This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements include, but are not limited to, statements about the benefits of the business combination transaction involving Sears Holdings Corporation, Kmart Holding Corporation and Sears, Roebuck and Co., including future financial and operating results, the combined company's plans, objectives, expectations and intentions and other statements that are not historical facts. Such statements are based upon the current beliefs and expectations of Kmart's and Sears, Roebuck's management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements.

These forward-looking statements speak only as of the time first made, and no undertaking has been made to update or revise them as more information becomes available. Additional factors that could cause Kmart's and Sears, Roebuck's results to differ materially from those described in the forward-looking statements can be found in the 2004 Annual Reports on Forms 10-K of Kmart and Sears, Roebuck filed with the SEC and available at the SEC's Internet site ( http://www.sec.gov/ ).

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SOURCE: Sears Holdings Corporation

CONTACT: For Kmart Holding Corporation, Media Relations,
+1-248-463-1021, or Brunswick Group, +1-212-333-3810, For Sears, Roebuck and
Co., Chris Brathwaite, +1-847-286-4681

Web site: http://www.searshc.com/

Источник: https://transformco.com/press-releases/pr/1188

Contact Sears Customer Service

Sears Phone Numbers and Emails

Customer Service:

  • (800) 732-7747

    Cancel Items with Delivery

  • (800) 349-4358

    Cancel Items with Store Pickup

  • (800) 877-8701

    Computer Repair

  • (800) 682-8691

    Craftsman Club

  • (800) 416-6031

    Home Delivery

  • (800) 497-4402

    Installation

  • (800) 463-7924

    Product Installation Questions

  • (800) 469-4663

    Repair

  • (800) 917-7700

    Sears Credit Card

  • (800) 991-8708 google play store gift card codes india Your Way program

  • (888) 204-4019

Complaints/ Feedback:

  • (888) 311-2262

    Online and Store Experience

Sales/ Reservations:

  • (888) 294-8444

    Book a Repair Appointment

  • (888) 248-1585

    Book a Repair Appointment

  • (800) 366-7278

    Order Parts

  • (800) sears national customer service phone number

    Parts And Part Orders

  • +1 787 287 3800

    Parts And Part Orders

Sears Emails:

Complaints/ Feedback

Customer Service

General Info

Legal

DMCA Inquiries, Privacy Inquiries

Media

Advertising Inquiries, Affiliates, Marketing Inquiries, PR Inquiries

Sales/ Reservations

International Shipping, Prospective Vendors/Suppliers

More phone numbers and emailsLess phone numbers and emails

Sears Contact Information

Corporate Office Address:

Transform SR Holding Management LLC

3333 Beverly Road

Hoffman Estates,Illinois60179

United States

Edit Business Info

Sears Rating Based on 2.6K Reviews

Rating details

Product or Service Quality

Exchange, Refund and Cancellation Policy

Rating Details

Product or Service Quality

Exchange, Refund and Cancellation Policy

Diversity of Products or Services

Discounts and Special Offers

Close

All 6.9K Sears smart credit yomabank com login

Summary of Sears Customer Service Calls

2.5K TOTAL
CALLS

04:12 AVG CALL
DURATION

7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sears Customer Service?

Request for Information Question:

  • “I need to talk to them” xbox one beta app apk
  • “Ask question about placing a order”
  • “Too talk about a bill”

Payments and Charges Question:

  • “Can't complete my transaction since last night”
  • “Billing issue”
  • “U billed me twice” at home store locations

Shipping and Delivery Question:

  • “Delivery”
  • “Have not received my delivery”
  • “Items delivered in a despicable manner!” bankatpeoples com mobile

Staff Question:

  • “Complaint on service and charge”
  • “Need a copy of receipt for service”
  • “No service”

Product/ Service Question:

  • “I would like to take out a insurance on my refrigerator”
  • “My Kenwood refrigerator is not working”
  • “MY ice maker is not Working and the technician was here Nov 9 2021”

Return/ Replace Question:

  • “Master protection agreement for 16 years. Waiting on a GE replacement microwave since April. That's 9 months. Changed to a different one that was available now the same story all over again. It was due for delivery on 11/15. I hate Sears' service.” wells fargo checking account login page
  • geico home insurance usa “Want washer replaced under lemon law”
  • “Return item”

Cards Question:

Refund Question:

Account Question:

  • sears national customer service phone number “Issue resetting my password on my mobile app”
  • “Account balance”
  • “Account”

Employment Question:

  • “W2”
  • sears national customer service phone number “Payoff”
  • bank america edd debit card sign “I applied for a job and did all the package. And I have heard nothing from the manager”

Activation/ Cancellation Question:

Website/ Application Question:

  • “Order online purshase”

Other Question:

  • “My washer”
  • “Servicio lavadora”
  • “Missing order”

About

Sears Return Policy

Or The Client of Sears can make The User's return to any Sears store with The Client's original receipt or packing slip. The expected refund amount will be displayed when The Client submit Commonwealth bank and trust florence ky Customer's return online. The Client can also use The User's own shipping label for the return. Please enclose the packing slip The User received with The Client's purchase and indicate which item(s) The Customer are returning, quantity and the return reason code. If The Client of Sears are using The Customer's jp morgan chase bank customer service shipping label The Company recommend that The User of Website use an insured and trackable service. The return shipping address is printed on the packing slip included with The Customer's package. Please securely repack the return items, preferably, using the original packaging. The User of Website can return Sold by Sears merchandise to any Sears store. Any return credit will be processed to the original form of payment, excluding applicable discounts.

To read more: https://www.sears.com/en_us/customer-service/shipping-delivery-returns/returns.html

Sears Delivery Policy

To read more: https://www.sears.com/csdelivery/nb-120000000358418

Sears Terms of Service

These Terms of Use set forth important details about The Client's relationship with Sears, including the rights The User of company services grant to Sears, restrictions on how The User can use this web site, and Company's agreement to resolve disputes via binding arbitration without resort to class action litigation. Google play store gift card codes india web site or mobile application (the sears national customer service phone number Site") is owned and operated by Sears Holdings Management Corporation, on behalf of itself and for its subsidiaries and affiliates (collectively, "Sears," www.sears.com or Website). By accessing, using, registering for, or purchasing merchandise from the Sears Site, The Client agree to be bound by these terms of use (the "Terms"). All visitors to and users of any aspects of the Sears Site (collectively, "Users") are bound by these Terms. Sears reserve the right to modify the Terms at any time without prior notice to The Client and therefore, Sears recommends that The User of company https www t online de login read these Terms carefully each time The User of Website use the Sears Site.

To read more: https://www.sears.com/en_us/customer-service/policies/terms-of-use.html

Sears Privacy Policy

To read more: https://www.sears.com//pages.ebay.com/help/policies/privacy-policy.html

Top Sears Services

Repair, Delivery Service, Customer Care

Top Sears Products

Credit Card, Protection Plan, Website

Sears Pros and Cons

Pros: Price, I will like it when they are out of business, Back when they knew how to take care of their customers, Product, Absolutely dissatisfied

Cons: Customer service, Poor delivery option after item purchased, Service, Home delivery and customer service was horrible, No customer service

Related Companies

Sears Home Services, Kmart, Sears Auto Center, Sears Parts Direct, Kenmore

Summary

Sears is a retail company which specializes in sales of appliances and clothes. It was founded in January 1987. The headquarters is based in Hoffman Estates, Illinois, United States. Sears offers baby, auto, fitness, electronics, and many other products. There are coupons with promotions and discounts. The company has an Affiliate program for partners. Sears ships their products worldwide via USPS carrier. Free delivery option is possible. The company accepts returns within 30 calendar days of the purchase date. Restocking and processing fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Sears reviews and complaints

Sears is ranked 121 out of 374 in Supermarkets and Malls category

Area Served

USA, Australia, Other, Worldwide

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Источник: https://sears.pissedconsumer.com/customer-service.html

Sears Holdings Corporation

Sears is now owended by Transformco Holdings Corporation’s subsidiary, Sears, is a chain of department and retail stores. Sears Holdings Corporation also owns Kmart.  Sears operates over 1,900 stores in the U.S.

3333 Beverly Road
Hoffman Estates, IL 60179
https://www.sears.com/


Phone Contacts

Main: (847) 286-2500
Customer Service: (877) 550-9254


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Jim Pier
Senior Director - Mobile, Social Commerce, Product Management and Customer Experience
3333 Beverly Road
Hoffman Estates, IL 60179
[email protected]

Secondary Contact
Luke Valentino
Divisional Vice President
3333 Beverly Road
Hoffman Estates, IL 60179
[email protected]

Rob Ricker
Chief Financial Officer
3333 Beverly Road
Hoffman Estates, IL 60179
[email protected]

Chief Executive
Vacant
3333 Beverly Road
Hoffman Estates, IL 60179


Last updated: August 29, 2021.

Источник: https://www.elliott.org/company-contacts/sears/

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Sears

Rated with 1 star
KATHLEEN of Youngstown, OH Verified Reviewer sears national customer service phone number
Original review: Nov. 11, 2021

We had no problem with delivery delay of our refrigerator because we knew about shipping problems after covid. However, the communication from Sears is woefully inadequate. Delivery was delayed three times, each time a week. Apparently they only deliver on Wednesday. Each time it was delayed the emails were the morning of the delivery. We would arrange to be home (they don’t announce your window night before as promised).

Finally we have a delivery window called mobile homes for sale under 5000 in south carolina at 1:00 am. By Costco. No notice from Sears that Costco was now doing our delivery. 15 minutes AFTER delivery window ended we got a message from sears that delivery was delayed on manufacturer's end. Huh? They didn't know that until after we stayed home all afternoon? This is the third time we have to get off work for nothing. This next delivery would have been 4 times. Totally unacceptable. We are canceling this order and buying a used one from a friend. Customer service for delivery guarantees they will not be in business for much longer. Fridge probably wouldn’t have lasted anyway because of built in obsolescence epidemic.

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Rated with 1 star
Loren of Puerto Rico, Other www bankofthewest com payment Verified Bankwest aberdeen sd
Original review: Nov. 8, 2021

I made my first report of having issues with my refrigerator since July 2021. I understand that we are under a Global Pandemic and things will take time but 5 months later (November) and still without a solution is the worst experience I have ever have with any company! If this is what Sears call Customer Service I worry for the future of this company and apparently more that the managers and owners that not once made a single call to follow up on the issue. I had technicians visits more than 5 times, different technicians each time. Every time it was something new. They were passing on the hot potato since they couldn't find a solution and were retuctant to just change the whole refrigerator.

For all the losses that I had during this months they indicated that the most they could do was give me $250.00 for the food lost (like that will compensate) and if I wanted I needed to rent on my own a daryl hall i only have eyes for you and once they solve the problem (keep in mind they have no idea when) they will refund the amount. Sorry for not believing in your words but after everything I wouldn't be surprised if Sears later on when they see the bill will say; "Oh! We have a limit and we are only going to be paying for part of it."

Either way, I am so done with Sears that I am just writing this for other people. Don't buy their insurance. It's not worth it. At least for me it wasn't. I purchase it believing that I was taking a good measure to avoid issues in the future and it was the opposite. I ended up having the worst experience ever and losing more money that if I just went and buy a new refrigerator or look for someone that will have said from the beginning, "It's not working. You need a new one" and not dragged like they did beacause they will lose money.

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Rated with 1 star
Amy of North Hatfield, MA Verified Reviewer
Original review: Nov. 6, 2021

Had my third repair cancellation today. The Sears tech lied and said I wasn't home--I was sitting in full view of the driveway the entire time. Again. The second sears national customer service phone number was because a tech was ill, but the other two, the tech failed to show, and added insult to injury by saying I wasn't home. Customer Service keeps telling me I must reschedule, they can't help, and that they will pass my complaint on to jp morgan chase bank customer service. MapQuest and Google Maps can find my house, but Sears can't? I gave them two phone numbers, my email, and detailed information with landmarks in addition to my address. No accountability, no consideration of how badly I have been treated already.

Rated with 1 star
Adina of Old Westbury, NY Verified Reviewer
Original review: Nov. 4, 2021

I had a warranty with Sears for all of my appliances. I called to have my oven fixed. It was not turning on. They charged $75 to send someone out to assess the problem. He did not work on Viking ovens, and I had taken my oven door off to clean it. Waited for him to send a report back to Sears so they could send someone else. I had to call his company and ask them to please send the meredith village savings bank alton nh in 3 times. Finally after a few weeks I called Sears back and they said they cannot send me another person because my oven door was off and since it was tampered with. One thing had nothing to do with the other. I cancelled my warranty.

Rated with 1 star
Linda of Tonawanda, NY sears national customer service phone number Verified Reviewer
Original review: Oct. 12, 2021

Always growing up my dad swore on Craftsman products because of the workmanship and warranty. Recently I had a tool break, I do not live anywhere near a store as they closed in my area. It has taken me almost two months of getting pushed off to someone else and other departments, etc. I still have not resolved my warranty or spoke to anyone that can assist. I have over 19 E-mails and no reply except for 6 and that was telling me to call, when I call they tell me to send a email, it's like a vicious circle. I will never purchase Craftman again, they really went downhill!

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Francene of Lithonia, GA Verified Reviewer heritage bank tacoma wa
Original review: Sept. 28, 2021

I purchased a new Kenmore fridge from Sears in April 2021. The fridge started leaking like a sprinkler. I noticed the leak on July 5, 2021. Sears' third-party vendor came out on July 8th. I advised Sears immediately after noticing the leak. That was their version of being expedited. My hardwood floors on my main level, ruined, my base cabinets, ruined, my water bill increased due to a non-stop rapid leak for four days. It leaked all day on the 5th until mid afternoon when the vendor arrived. I asked for a full refund and Sears Customer Solution Team declined my request and stated we can exchange it.

After almost 60-days and no part in mid-August the exchange process was initiated. September 28, 2021 no exchange, keep getting the runaround, and no ETA. Please southern bank marshfield mo buy your appliances elsewhere. Sears hate to honor Manufacturer Warranties and Purchase Agreements but they love taking our money. Honor the agreements like you take the money.

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Rated with 1 star
Terry of Seaford, NY Verified Reviewer
Original review: Sept. 20, 2021

Do not purchase anything from Sears. Our fridge stopped working in one year and 10 days. We purchased a protection agreement and thought that was a good thing. Do not waste your money. As of today, we have been told that the service agreement states that Sears has up to 6 months to obtain parts which to date have not all arrived. Therefore, we have not had a working refrigerator since 7/12/21. I am writing this review on 9/20/21. THIS IS UNACCEPTABLE. BUYER BEWARE!!!

Rated with 1 star
Norma of Boca Raton, FL Verified Reviewer Verified Buyer
Original review: Sept. 12, 2021

Purchased a refrigerator twice. 1st time the delivery men refused to bring it up my stairs. 2nd time, delivery was a no show. I've been waiting for my refund for 4 weeks and counting. Horrible service.

Rated with 1 star
Gavan of Saint Louis, MO Verified Reviewer
Original review: Aug. 23, 2021

I had scheduled a replacement of my Kenmore Refrigerator compressor after owning it for just 2.5 years (Was told by third party appliance repair company that is quite common with Kenmore). The day of the repair, they called saying they had to cancel because a technician is not available and scheduled for three weeks later. So three more weeks with out a refrigerator and all their response was, "Sorry". A third party could replace it within days. but would cost nearly as much as the refrigerator. We only have one refrigerator so not good. I will never buy from Sears, or a Kenmore product again.

Rated with 1 star
Kim of Jasper, IN Verified Reviewer
Original review: Aug. 19, 2021

Don't trust their delivery dates. Ordered a freezer from their site because it said it would be shipped to my store on August 5. They now tell me it will be Sept 9. I would NOT have ordered it from here if I had known that. The only reason I ordered it was because of the delivery date. LIARS.

Источник: https://www.consumeraffairs.com/retail/sears_cust.html

Sears

Department store mobile homes for sale under 5000 in south carolina in the United States

This article is about the American chain of department stores. For other uses, see Sears (disambiguation).

Sears, Roebuck and Co.,[3] commonly known as Sears, is an American chain of department stores founded by Richard Warren Sears and Alvah Curtis Roebuck in 1892, and reincorporated by Richard Sears and Julius Rosenwald in 1906. Formerly based at the Sears Tower in Chicago and currently headquartered in Hoffman Estates, Illinois, it began as a mail ordering catalog company, then began opening retail locations in 1925, how to get a fake phone number for verification first in Chicago, Illinois.[4] In 2005, the company was bought by the management of the American big box discount chain Kmart, which formed Sears Holdings on completion of the merger.

Through the 1980s, Sears was the largest retailer in the United States.[5] In 2018, it was the 31st-largest.[6] After several years of declining sales, Sears's parent company filed for Chapter 11 bankruptcy on October 15, 2018.[7] It announced on January 16, 2019, that it had won its bankruptcy auction, and that a reduced number of 425 stores would remain open, including 223 Sears stores.[8]

History[edit]

Beginnings[edit]

In 1863, Richard Warren Sears was born in Stewartville, Minnesota, to a wealthy family, which moved to nearby Spring Valley.[9] In 1879, his father died shortly after losing the family fortune in a speculative stock deal.[9] Sears moved across the state to work as a railroad station agent in North Redwood, then Minneapolis.

While in North Redwood, a jeweler refused delivery on a shipment of watches. Sears purchased them and sold them at a low price to the station agents, making a profit. He started a mail-order watch business in Minneapolis in 1886, calling it the R.W. Sears Watch Company. Within the first year, he met Alvah Curtis Roebuck, a watch repairman. In 1887, Sears and Roebuck relocated the business to Chicago; later that year, the R.W. Sears Watch Company published Richard Sears's first mail-order catalog, offering watches, diamonds, and jewelry.

In 1889, Sears sold his business for US$100,000 ($2.9 million today) and relocated to Iowa, planning to be a rural banker.[10] He returned to Chicago in 1892 and established a new mail-order firm, again selling watches and jewelry, with Roebuck as his partner, operating as the A. C. Roebuck watch company. In 1893, they renamed the company Sears, Roebuck, and Co. check my amazon gift card balance began to diversify the product lines offered in their catalogs.

Before the Sears catalog, farmers near small rural towns usually purchased supplies, often at high prices and on credit, from local general stores with narrow selections of goods. Prices were negotiated and relied on the storekeeper's estimate of a customer's creditworthiness. Sears took advantage of this by publishing catalogs offering customers a wider selection of products at clearly stated prices.

By 1894, the Sears catalog had grown to 322 pages, including many new items, such as sewing machines, bicycles, sporting goods and automobiles (later produced, from 1905 to 1915, by Lincoln Motor Car Works of Chicago [no relation to the current Ford line]).[11] By 1895, the company was producing a 532-page catalog. Sales were over $400,000 ($11.5 million today) in 1893 and over $750,000 ($23.3 million today) two years later.[12] By 1896, dolls, stoves, and groceries were added to the catalog.

Despite the strong and growing sales, the national Panic of 1893 led to a full-scale recession, causing a cash squeeze and large quantities of unsold merchandise by 1895. Roebuck decided to quit, returning later in a publicity role. Sears offered Roebuck's half of the company to Chicago businessman Aaron Nusbaum, who in turn brought in his brother-in-law Julius Rosenwald, whom Sears owed money. In August 1895, they bought Roebuck's half of the company for $75,000 ($2.3 million today), and that month the company was reincorporated in Illinois with a capital stock of $150,000 ($4.7 million today). The transaction was handled by Albert Henry Loeb of Chicago law firm Loeb & Adler (now Arnstein & Lehr); copies of the transaction are still displayed on the firm's walls.[13]

Early 20th century[edit]

Sears and Rosenwald got along well with each other, but not with Nusbaum; they bought him out for $1.3 million in 1903 ($37.4 million today).[14] Rosenwald brought to the mail-order firm a rational management philosophy and diversified product lines: dry goods, consumer durables, drugs, hardware, furniture, and nearly anything else a farm household could desire.

Sales continued to grow rapidly, and the prosperity of the company and their vision for more significant expansion led Sears and Rosenwald to take the company public in 1906, with a stock placement of $40 million ($1.2 billion today). They had to incorporate a new company to bring the operation public; Sears and Rosenwald established Sears, Roebuck and Company with the legal name Sears, Roebuck and Co., in the state of New York, which effectively replaced the original company.[15] The current company inherits the history of the old company, celebrating the original 1892 incorporation, rather than the 1906 revision, as the start of the company.

Sears's successful 1906 initial public offering (IPO) marks the first major retail IPO in American financial history and represented a coming of age, financially, of the consumer sector.[16] The company traded under the ticker symbol S and was a component of the Dow Jones Industrial Average from 1924 to 1999.

In 1906, Sears opened its catalog plant and the Sears Merchandise Building Tower in Chicago's West Side.[17] The building was the anchor of what would become the massive 40-acre (16 ha) Sears, Roebuck and Company Complex of offices, laboratories, and mail-order operations at Homan Avenue and Arthington Street. The complex served as corporate headquarters until 1973, when the Sears Tower was completed and served as the base of the mail-order catalog business until 1993.

By 1907, under Rosenwald's leadership as vice president and treasurer, annual sales of the company climbed to roughly $50 million ($1.4 billion today). Sears resigned from the presidency in 1908 due to declining health, with Rosenwald named president and chairman of the board and taking on full control.[18]

In 1910, Sears acquired the David Bradley Plow company. This acquisition would lead to the manufacturing of riding mowers, chainsaws, tillers, etc., in the Bradley Illinois factory.[19]

The company was badly hurt during 1919–21 as a severe depression hit the nation's farms after farmers had over-expanded their holdings. To bail out the company, Rosenwald pledged $21 million ($0.3 billion today) of his personal wealth in 1921.[20] By 1922, Sears had regained financial stability.

Boom years[edit]

As the nation urbanized, Sears's business model faced competition from city department stores. The mail-order market was focused on rural America, with a slow-growing population and far less spending power than urban America. Rosenwald decided to shift emphasis to urban America and brought in Robert E. Wood to take charge. Rosenwald oversaw the design and construction of the firm's first department store, built on land within the Sears, Roebuck, and Company Complex. The store opened in 1925. In 1924, Rosenwald resigned the presidency but remained as chair until he died in 1932; his goal was to devote more time to philanthropy.[21]

The first Sears retail stores were pioneering and broke the conventions of the time in three ways: their location away from central shopping districts, innovative store design, and unconventional product mix and retailing practices.

The first store opened on February 2, 1925,[22] as an experiment in the North LawndaleSears, Roebuck and Company Complex. Despite its remote location on the outskirts of Chicago, its success led to dozens of further openings across the country, many in conjunction with the company's mail-order offices,[23] typically in lower-middle-class and working-class neighborhoods far from the main downtown shopping district. This was considered highly unconventional at a time when shopping was concentrated in downtowns, but through World War II, there was an extensive streetcar network in Chicago and other US cities. However, rapidly increasing car ownership and the brand's huge popularity helped attract customers.[24]

Many stores at this time were designed by architect George C. Nimmons and his firms. The three-dimensional modeling of form, in other words, an architecture driven by merchandising needs, rather than the desired outer appearance determining the building's form, made the stores excellent examples of the modern architecture of the time – styles made famous by Bertram Goodhue and Eliel Saarinen.[23][24]

Its stores were oriented to motorists. Set apart from existing business districts amid residential areas occupied by their target audience, they had ample, free, off-street parking and communicated a clear corporate identity. In the 1930s, the company designed fully air-conditioned, "windowless" stores, such as Sears-Pico in Los Angeles, which was the first to have an open plan selling floor (instead of breaking up the floor into discrete sections).[23]

Sears was also a pioneer in creating department stores that catered to men and women, especially with lines of hardware and building materials. It deemphasized the latest fashions in favor of practicality and durability and allowed customers to select goods without the aid of a clerk. In 1933, Sears issued the first of its Christmas catalogs known as the "Sears Wishbook", a catalog featuring toys and gifts, separate from the annual Christmas Catalog. From 1908 to 1940, it included ready-to-assemble Sears Catalog Home kit houses.[25]

The Sears catalog became known in the industry as "the Consumers' Jp morgan chase bank customer service The company sold to foreign customers, such as after the American occupation of Greenland in World War II, when locals ordered from catalogs left by soldiers.[27] Novelists and story writers often portrayed the importance of the catalog in the emotional lives of rural folk. The catalog also entered the language, particularly of rural dwellers, as a euphemism for toilet paper, as its pages could be torn out and used as such.[28] In addition, for many rural African-Americans, especially in areas dominated by Jim Crowracial segregation, the Sears Catalogue was a vital retail alternative to local white-population-dominated stores, bypassing the stores' frequent intention to deny them fair access to their merchandise.[29]

Sears opened its first store in Mexico City in 1947; the Mexican stores would later spin off into Sears Mexico, which in 2020 operated more than 90 stores across Mexico.[30] In July 2021, it was announced that Sears Mexico is considering renaming their stores to distance itself from its failing former parent in the United States.[31]

From the 1920s to the 1950s, Sears built many urban department stores in the U.S., Canada, and Mexico (apart from, but not far from, existing central business districts), and they overshadowed the sears national customer service phone number business. Following World War II, the company expanded into suburban markets and malls. In 1959, it had formed the Homart Development Company for developing malls. Many of the company's stores have undergone major renovations or replacements since the 1980s. Sears began to diversify in the 1930s, creating Allstate Insurance Company in 1931 and placing Allstate representatives in its stores in 1934 (Allstate was also used as a house brand on a range of motorized vehicles sold by Sears). Over the decades, it established major national brands, such as Kenmore, Craftsman, DieHard, Silvertone, Supertone, and Toughskins.

Sears reached its pinnacle in the 1970s.[32] In 1974, Sears completed the 110-story Sears Tower in Chicago, which became the world's tallest building, a title it took from the former World Trade Center towers in New York. Sears moved to the new Prairie Stone Business Park in Hoffman Estates, Illinois, between 1993 and 1995.[33] The Sears Centre is a 10,001-seat multi-purpose arena located in Hoffman Estates adjacent to the Prairie Stone campus.[34] Even though its naming rights to the building expired in 2003, the Sears Tower remained named as such until early 2009, when London-based insurer Willis Group Holdings, Ltd. was given the building's naming rights to encourage them to occupy the building.[35]

Decline[edit]

In the 1980s, the company began to diversify into non-retail entities such as buying Dean Witter and Coldwell Banker in 1981. In 1984, M fuq x was launched as a joint venture with IBM, and the Discover credit card was introduced in 1985. All of this distracted management's attention from the core retail business and allowed the competition to gain significant ground, culminating with Walmart surpassing Sears as the largest retailer in America in 1990.[32]

In the 1990s, the company began divesting itself of many non-retail entities, which were detrimental to its bottom line. Sears spun off its financial services arm, which included brokerage business Dean Witter Reynolds and Discover Card. It sold its mall building subsidiary Homart to General Growth Properties in 1995.[36] Sears later acquired hardware chain Orchard Supply Hardware in 1996 and started home improvement store The Great Indoors in 1997.[37]

The cost of distributing the once highly influential general merchandise catalog became prohibitive; sales and profits had declined. The company discontinued the catalog in 1993. It dismissed 50,000 workers who had filled the orders. This was before the internet became an effective tool. With the advantage of hindsight, we can see that the timing was poor; Sears already had in place what it took Amazon years to achieve.[32]

In 1992, California successfully sued the company for falsely finding things wrong with automobiles in for repair for other reasons.[38] In 1997, criminal charges were made.[39][40] In 1998, Sears announced it had sold the remnants of Western Auto (which it had acquired in 1988) to Roanoke-based Advance Auto Parts. The business deal was not quite what experts in the after-market automotive industry expected. Specifically, in return, Sears, Roebuck became "one of the largest shareholders" after obtaining a 40% stake in Advance Auto Parts and merging their two store networks, which included Western Auto's wholesale and retail operations. More precisely, the existing store network of Advance Auto Parts, comprising 915 stores in 17 U.S. states, merged with 590 U.S.-based Parts America Stores in addition to 40 Western Auto stores in the Commonwealth of Puerto Rico. In 1997, Sears sold 85% of its Mexico affiliate to Grupo Carso. Sears Holdings continued to produce specialty catalogs and reintroduced a smaller version of the Holiday Wish Book in 2007.

In 2003, Sears sold its U.S. retail credit card operation to Citibank.[41] The remaining card operations for Sears Canada were sold to JPMorgan Chase in August 2005.[42] In 2003, Sears opened a new concept store called Sears Grand. Sears Grand stores carry everything that a regular Sears carries, and more. Sears Grand stores are about 175,000 to 225,000 square feet (16,300 to 20,900 m2).

On November 17, 2004, Kmart Holdings Corporation announced it would acquire Sears, Roebuck, and Co. for $11 billion after Kmart completed its bankruptcy.[43] As a part of the acquisition, Kmart Holding Corporation, along with Sears, Roebuck, and Co., was transformed into the new Sears Holdings Corporation. The new company started trading on the NASDAQ stock exchange as SHLD; Sears sold its single-letter ticker symbol 'S' in the New York Stock Exchange that it had held since 1910 to Sprint Corporation.[44] The new corporation announced that it would continue to operate stores under both the Sears https www t online de login Kmart brands. In 2005, the company began renovating some Kmart stores and converting them to the Sears Essentials format, only to change them later to Sears Grands.[45] The combined company's profits peaked at $1.5 billion in 2006.

By 2010, the company was no longer profitable; from 2011 to 2016, the company lost $10.4 billion. In 2014, its total debt ($4.2 billion at the end of January 2017) exceeded its market capitalization ($974.1 million as of March 21, 2017).[46] Sears declined from more than 3,500 physical stores to 695 US stores from 2010 to 2017.[47] Sales at Sears stores dropped 10.3 percent in the final quarter of 2016 when compared to the same period in 2015.[48]

Sears spent much of 2014 and 2015 selling off portions of its balance sheet; namely, Lands' End and its stake in Sears Canada, one of the biggest e-commerce players in Canada, with C$505 million in sales in 2015—more than Walmart and others who had begun pushing aggressively into online sales, such as Canadian Tire.[49] Sears stated that the company was looking to focus on becoming a more tech-driven retailer. Sears's CEO and top shareholder said the sell-off of key assets in the last year had given the retailer the money it needs to speed up its transformation.[49] Sears Holdings had lost a total of US$7 billion in the four years to 2015. In part, the retailer was trying to curb losses by using a loyalty program called Shop Your Way.[49] Sears believed the membership scheme would enhance repeat business and customer loyalty in the long term.[49]

Lampert also concluded an arrangement that sold the Craftsman brand to Stanley Black & Decker Inc. for approximately US$900 million.[50] In October 2017, Sears and appliance manufacturer Whirlpool Corporation ended their 101-year-old association, reportedly due to pricing issues, although Whirlpool continued supplying Sears with Kenmore-branded appliances.[51] In May 2018, Sears announced it had formed a "special committee" to explore the sale of Kenmore.[52]

Bankruptcy and current operations[edit]

On September 24, 2018, the retailer's CEO warned that the company was "running out of time" to salvage its business.[53] Sears Holdings filed for Chapter 11 bankruptcy on October 15, 2018, ahead of a $134 million debt payment due that day.[54] On November 23, 2018, Sears Holdings released a list of 505 stores, including 266 Sears stores, that were for sale in the bankruptcy process, while all others would hold liquidation sales.[55]

On January 16, 2019, Sears Holdings announced it would remain open after Lampert won a bankruptcy auction for the company with an offer to keep about 400 stores open.[8] On February 7, 2019, a bankruptcy judge approved a $5.2 billion plan by Sears's chairman and biggest shareholder to keep the business going. The approval meant roughly 425 stores, including 223 Sears stores, and 45,000 jobs would be preserved.[56]

In April 2019, Sears announced the opening of three new stores with a limited set of merchandise under the name Sears Home & Life.[57] Also that month, Sears closed its store at Windward Mall in Kaneohe, Hawaii, and its store at Oakbrook Center in Oak Brook, Illinois, making it the first post-bankruptcy closure for the brand since being bought by ESL.[58][59]

On June 3, 2019, the company announced that Transform Holdco would acquire Sears Hometown & Outlet Stores. As per deal, it might need to divest its Sears Outlet division to gain approval.[60] On August 6, 2019, it was announced that 26 stores, including 21 Sears stores, including the last Sears store in Alabama, at Riverchase Galleria in Hoover, and the last Sears store in West Virginia, at Huntington Mall in Barboursville, would be closing in October, with plans to "accelerate the expansion of our smaller store formats which includes opening additional Home & Life stores and adding several hundred Sears Hometown stores after the Sears Hometown and Outlet transaction closes."[61] On August 31, 2019, it was announced that Transform would close an additional 92 stores, including 15 Sears stores, by the end of 2019. 100 more stores closed by January 2020.[62] 51 Sears stores were closed in February 2020.[63] More stores continued to close throughout 2020 and 2021. As of September 16, 2021 the company's website listed 35 Sears stores.[64]

Near the end of 2019, Sears sold the brand name DieHard to Advance Auto Parts for $200 million.[65]

In September 2021, Sears announced that they will close more stores, including the last Sears store in New York City. The New York City Sears store is set to close by November 24, 2021, and will potentially be demolished for redevelopment.[66][67]

The last remaining Sears store on Long Island at Sunrise Mall was closed by October 3, 2021. [68]

The last remaining Sears store in Illinois at Woodfield Mall was closed on November 14, 2021. [69]

Corporate affairs[edit]

Logo[edit]

  • Logo used from 1966 to 1984

  • Logo used from 1984 to 1994

  • Logo used from 1994 to 2004; this logo is still used by Sears in Mexico

  • Logo used from 2004 to 2010 in the United States

  • Logo used from 2010 to 2019

[edit]

Before the company filed for bankruptcy, Sears had sponsored many entertainment and sporting events.

From 2006 until 2020, the company had the naming rights to an 11,000-seat multi-purpose family entertainment, cultural and sports center in Hoffman Estates that was previously known then as the Sears Centre but has since been renamed the Now Arena.[70]

The company sponsored the television series Extreme Makeover: Home Edition.[citation needed] The company also underwrote the PBS television series Mister Rogers' Https www t online de login, under the name The Sears-Roebuck Foundation, from the show's premiere in 1968 until 1992.[citation needed]

Through the Sears Auto Centers, the company sponsored the Formula Drift Darren McNamara Sears/Falken Saturn Sky drift car.[citation home remedies for toothache baking soda It sponsored the NASCARTruck Series, using the Craftsman brand as the title sponsor, from the series' inception in the 1995 NASCAR SuperTruck Series presented by Craftsman to the 2008 season, when the agreement ended.[71][dead link] It sponsored the #10 Gillett Evernham Motorsports car of Scott Riggs for the September 2, 2007, running of the Sharp AQUOS 500 at California Speedway through its Sears Auto Center branch.[citation needed] However, Riggs failed to qualify for the event. In 2016, Craftsman became the title sponsor of the World Racing Group, World of Outlaws Sprint car racing series.[72][failed verification]

Employee relations[edit]

Sears has struggled with employee relations. One notable example was the shift in 1992 from an hourly wage based on longevity to a base wage (usually between US$3.50 and US$6 per hour) and commissions ranging from 0.5% to 11%. Sears claimed the new base wage, often constituting a substantial (up to 40%) cut in pay, was done "to be successful in this highly competitive environment".[73]

In early October 2007, Sears cut commission rates for employees in some departments to between 0.5% and 4% but equalized the base wage across all Home Improvement and Electronics departments. In 2011, commission rates on non-base items were cut by 2% in the electronics department. In late 2009, the commission on "base items" from the electronic department was cut to 1%. As of 2017, appliances is the only remaining department where compensation is based entirely on commission. Other departments give a base pay plus commission. In many stores, jewelry department associates receive a low base salary with a 1% commission on their sales.

In March 2019, Sears claimed that it was ending life insurance benefits for an undisclosed number of its 90,000 retirees. A few months earlier, the company handed out over $25 million in bonuses to executives.[74] This key Sears Retiree Benefit was worth between $5,000 and $15,000 for most of the pool (29,000) of eligible retired employees.[75]

In May 2019, former Sears Holdings chairman and CEO Eddie Lampert, months after purchasing the remains of Sears from the holding company, threatened not to pay out the $43 million in pension payments[76] owed to 90,000 former Sears and Kmart employees and retirees.[77] A Forbes editorial pointed out that Steven Mnuchin, Secretary of the Treasury, was a board member of Sears Holding until 2016, and was, at the time, one of three directors of the Pension Benefit Guaranty Corporation, which manages administration of pensions for defunct or bankrupt businesses.[78]

Gallery[edit]

  • Sears, Roebuck and Company Warehouse and Service Center in Houston, Texas, as shown in August 2020. On the National Register of Historic Places

  • Exterior of the Sears Essentials in Palm Springs, Florida, as shown in 2010. (reopened as Sears Outlet and closed)

  • Exterior of the Sears Parts & Repair Store in Brooklyn, Ohio, as shown in 2012.

See also[edit]

References[edit]

  1. ^ abSears Holdings Corporation (2016). 2016 Form 10-K, Sears Holding Corporation(PDF) (Report). United States Securities and Exchange Commission. p. 41. Retrieved November 4, 2017.
  2. ^"ESL Investments Completes Acquisition of Sears Holdings' Assets". Business Wire (Press release). February 11, 2019.
  3. ^"What is the official name of Sears?". December 9, 2020. Archived from the original on December 9, 2020. Retrieved December 9, 2020.
  4. ^Emmet, Boris; Jeuck, John (1950). Catalogues and Counters: A History of Sears, Roebuck and Company. Chicago & London: The University of Chicago Press. p. 341. ISBN .
  5. ^"1990 Sales Lift Wal-mart Into Top Spot". Sun Sentinel. February 15, 1991. Retrieved January 15, 2014.
  6. ^"2017 Top 100 Retailers". STORES.org. Retrieved November 4, 2017.
  7. ^Corkery, Michael (October 14, 2018). "Sears, the Original Everything Store, Files for Bankruptcy". The New York Times.
  8. ^ abKapner, Suzanne; Rizzo, Lillian (January 16, 2019). "Sears to Stay Open, After Edward Lampert Prevails in Bankruptcy Auction". The Wall Street Journal. ISSN 0099-9660. Retrieved January 16, 2019.
  9. ^ abRichard Sears, Spring Valley Methodist Church Museum, Accessed January 17, 2011.
  10. ^"Richard W. Sears – American merchant". britannica.com.
  11. ^Clymer, Floyd. Treasury of Early American Automobiles, 1877–1925. (New York: Bonanza, 1950), p.90.
  12. ^"Sears History – 1890s."Sears. Last updated September 27, 2004.
  13. ^Arnstein & Lehr, The First 120 Years (2013).
  14. ^Emmet and Jack, Catalogues and Counters (1950) pp 47–53
  15. ^SEARS, ROEBUCK AND CO.Archived December 1, 2017, at the Wayback Machine Sears, Roebuck and Company (Co.) 1906 New York incorporation
  16. ^Gregory D. L. Morris, "Attention Shoppers: 1906 Sears IPO Heralds the Triumph of the Consumer Economy," Financial History (2007), Issue 88, pp 20–36
  17. ^Book: Historic Sears, Roebuck and Co. Catalog Plant ISBN 0-7385-3977-5, opening date.
  18. ^Emmet and Jack, Catalogues and Jp morgan chase bank customer service (1950) pp 53–57
  19. ^"David Bradley: 1910-1966". www.searsarchives.com.
  20. ^"Julius Rosenwald Pledges $20,000,000 For Sears-Roebuck". New York Times. December 30, 1921. ProQuest 98483996.
  21. ^Peter M. Ascoli, Julius Rosenwald: The Man Who Built Sears, Roebuck And Advanced the Cause of Black Education in the American South, (2006).
  22. ^"Store History - Chicago, Illinois". Sears Archives. Sears.
  23. ^ abcLongstreth, Richard (June 2006). "Sears, Roebuck and the Remaking of the American Department Store"(PDF). Journal of the Society of Architectural Historians. George Washington University. 65 (2): 238–279. doi:10.2307/25068266. JSTOR 25068266 – via Sears, Roebuck and the Remaking of the Department Store, 1924-42.
  24. ^ abHoward, Vicki (July 25, 2017). "The Rise and Fall of Sears: How the retail store that taught America how to shop navigated more than a century of economic and cultural change". Smithsonian.
  25. ^"Sears mail-order homes". Retrieved November 30, 2011.
  26. ^Passikoff, Robert. "A Love Song To Mr. Emb agar test results & Mr. Roebuck, Who Could Use One About Now". Forbes. Retrieved November 28, 2018.
  27. ^Lockhart, Katie (December 27, 2019). "How This Abandoned Mining Town in Greenland Helped Win World War II". sears national customer service phone number. Retrieved December 28, 2019.
  28. ^Rodriguez, Linda (July 8, 2009). "Why toilet paper belongs to America". CNN.com. Retrieved August 29, 2010.
  29. ^Farzan, Antonia Noori. "How Sears mail-order catalogs undermined Jim Crow racism". Chicago Tribune. Washington Post. Retrieved October 19, 2018.
  30. ^"SEARS.COM.MX | Envíos a todo México · Más de 500 mil productos con todas las Formas de Pago Compras 100% Seguras · Lo mejor en Moda, Línea blanca, Pantallas, Computo, Celulares, Juguetes, Muebles, Ferretería y más · Click & Recoge en Tienda". Sears.
  31. ^González, Dagnia (July 28, 2021). "Sanborns analiza cambiar nombre a sus tiendas Sears" [Sanborns discusses renaming its Sears stores] (in Spanish).
  32. ^ abcKapner, Suzanne (March 15, 2019). "How Sears lost the American shopper". Wall Street Journal. Retrieved March 24, 2019.
  33. ^"PrairieStone.com". www.prairiestone.com.
  34. ^"Sears Centre Arena". The Village of Hoffman Estates. Archived from the original on February 12, 2007. Retrieved February 7, 2007. Prairie Stone Business Park, Current Sears headquarters location and Sears Centre.
  35. ^Conlon, Michael (March 12, 2009). "Tallest U.S. building to get new name". Reuters. Retrieved July 17, 2009.
  36. ^Zarroli, Jim (April 19, 2009). "Retail Real Estate Braces For Sell-Off". National Public Radio.
  37. ^Donald R. Katz, The Big Store (1987)
  38. ^Gellene, Denise (September 3, 1992). "Sears to Repair Image With $46 Million in Coupons : Retailing: It may be the largest such consumer fraud settlement ever. California auto centers will be on probation for 3 years". Los Angeles Times. Retrieved January 16, 2019.
  39. ^McCormick, John (February 2, 1999). "The Sorry Side Of Sears". Newsweek. Retrieved January 16, 2019.
  40. ^Mikolajczyk, Sigmund J. (August 21, 1995). "Sears Slapped With Tire Service Fraud Suit". Tire Business. Retrieved January 16, 2019.
  41. ^Sorkin, Andrew Ross (July 16, 2003). "Sears to Sell Card Portfolio To Citigroup For $3 Billion". The New York Times. Retrieved January 22, 2017.
  42. ^"JPMorgan to buy credit card unit of Sears Canada". Chicago Tribune. September 1, 2005.
  43. ^"Kmart, Sears to merge in $11B deal". CNN. November 17, 2004.
  44. ^"S stands for Sears, but not much longer". Chicago Tribune. February 2, 2005. Retrieved November 9, 2017.
  45. ^"Sears ditches Sears Essentials name". Chicagobusiness.com. February 22, 2006. Retrieved July 17, 2009.
  46. ^"Who Killed Sears? 50 Years on the Road to Ruin". Investopedia. November 3, 2017. Retrieved November 4, 2017.
  47. ^"Sears Holdings Fourth Quarter 2016 Earnings Allen edmonds boulevard. Sears Holdings. Retrieved March 9, 2017.
  48. ^Zumbach, Lauren (March 27, 2017). "Sears CEO Lampert takes bigger stake in ailing chain, shares jump". Chicago Tribune. Retrieved March 28, 2017.
  49. ^ abcd"Sears Holdings". Retrieved June 4, 2015.
  50. ^Coleman-Lochner, Lauren; Coffey, Brendan (January 9, 2016). "Lampert's rescue of Sears puts him on the hook for $1.2 billion". Toronto Star. Toronto, Canada. Retrieved January 9, 2016.
  51. ^Stych, Ed (October 25, 2017). "Sears splits with Whirlpool appliances, splintering 101-year relationship". Dayton Business Journal. Retrieved January 5, 2018.
  52. ^Isidore, Chris. "Sears moves to sell Kenmore". CNNMoney. Retrieved August 22, 2018.
  53. ^Time is the reach key west spa out for Sears, CEO warns CNN Money, September 24, 2018
  54. ^Sears files for bankruptcy after years of turmoilThe Washington Post, October 15, 2018
  55. ^Researcher, WYCO (November 23, 2018). "List Of Sears Stores To Be Sold And Other Bankruptcy Developments". Seeking Alpha. Retrieved November 24, 2018.
  56. ^"Sears gets to stay in business: Bankruptcy judge OKs Eddie Lampert's plan". Los Angeles Times. February 2018. Retrieved February 7, 2018.
  57. ^"Sears opening stores for a change". Retail Dive. Retrieved April 4, 2019.
  58. ^Consillio, Kristen (April 15, 2019). "Windward Mall Sears closing on April 28". Honolulu Star-Advertiser.
  59. ^Fieldman, Chuck. "Sears closing Oakbrook Center store Sunday; liquidation under way". chicagotribune.com.
  60. ^"Sears Parent Co. Buying Sears Hometown And Outlet Stores". WBBM-TV. Chicago: CBS Corporation. June 3, 2019. Retrieved July 7, 2019.
  61. ^Tyko, Kelly (August 6, 2019). "Sears and Kmart store closings: 26 stores to close in October". USA Today. Retrieved August 7, 2019.
  62. ^Tyko, Sears national customer service phone number (August 31, 2019). "Kmart, Sears store closings: More locations to close by end of 2019". USA Today. Retrieved August 31, 2019.
  63. ^"Sears and Kmart store closings: 51 Sears, 45 Kmart locations to shutter. See the list", USA Today. November 7, 2019. Retrieved November 8, 2019.
  64. ^Thomas, Lauren (September 16, 2021). "Sears is shutting its last store in Illinois, its home state". CNBC.
  65. ^Tyko, Kelly. "Sears sells DieHard brand to Advance Auto Parts for $200 million". USA TODAY.
  66. ^"Sears closing up shop in New York City". The Real Deal. September 20, 2021.
  67. ^"Sears to close Brooklyn store, the last in NYC". Pix11. September 22, 2021.
  68. ^"Long Island's Last Sears Store, In Massapequa Mall, Closes". Patch. October 5, 2021.
  69. ^Borrelli, Christopher. "'End of an era': Once a staple of the holidays — and middle class life — the last Sears department store in Illinois closes Sunday at Woodfield Mall". chicagotribune.com. Retrieved November 15, 2021.
  70. ^Peterson, Eric (September 1, 2020). "The Sears Centre Arena has a new name today: the Now Arena". Daily Herald. Paddock Chase bank logan square hours. Archived from the original on December 20, 2020. Retrieved September 3, 2020.
  71. ^"Craftsman Dropping Sponsorship of NASCAR Truck Series". The Kansas City Star. December 4, 2007.
  72. ^"Sprint Car Homepage | World of Outlaws". January 15, 2021.
  73. ^"600-plus Sears jobs to be cut", Chicago Tribune, February 13, 1992
  74. ^Folley, Sears national customer service phone number (March 30, 2019). "Sears cutting life insurance benefits for up to 90,000 retirees: report". The Hill. Retrieved April 3, 2019.
  75. ^Mooney, John (July 30, 2019). "Sears Retiree Benefit". ChoiceSeniorLife.com. Archived from the original on August 15, 2019.
  76. ^Business, By Chris Isidore, CNN (May 29, 2019). "Sears' owner wants to get out of paying $43 million in severance to former employees | CNN Business". CNN.
  77. ^"Government fears Eddie Lampert would wipe out Sears' pension plans". February 1, 2019.
  78. ^"The Shameless Sears World Of Eddie Lampert Continues". June 3, 2019.

Further reading[edit]

  • Chang, Myong-Hun, and Joseph E. Harrington Jr. "Organizational structure and firm innovation in a retail chain." Computational & Mathematical Organization Theory 3.4 (1998): 267–288. compares Sears's Robert E. Wood with Montgomery Ward's Sewell Avery online[dead link]
  • Creswell, Julie (August 11, 2017). "The Incredible Shrinking Sears". The New York Times. ISSN 0362-4331.
  • Emmet, Boris, and John E Jeuck. Catalogs and Counters: Northwest community credit union portland or History of Sears, Roebuck, and Company (1950), the standard scholarly history
  • Israel, Fred L. 1897 Sears, Roebuck, and Co Catalogue 100th Anniversary Edition, Philadelphia: Chelsea House Publishers, 1968.
  • Katz, Donald R. The Big Store: Inside the Crisis & Revolution at Sears (1987)
  • Worthy, James C. Shaping An American Institution: Robert E. Wood and Sears, Roebuck (1986)

External links[edit]

Источник: https://en.wikipedia.org/wiki/Sears

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  1. Nahi hora sir news kuch hai kya

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