Contact paychex customer service -
Contact Paychex Customer Service
Paychex Phone Numbers and Emails
Customer Service:
- (877) 456-6317
General Ledger
- (888) 570-9254
New Customers
- (800) 322-7292
- (855) 263-1021
- (877) 273-2510
- (877) 676-4263
Health And Benefits Help:
Jobs/career:
- (800) 472-0072
Employee Benefits
Locations Alabama:
- (205) 991-3990
22 Inverness Center Parkway Suite 625 Birmingham, AL 35242-8810
Locations Arizona:
- (520) 514-1600
5210 E. Williams Circle Suite 620 Tucson, AZ 85711
Locations Arkansas:
- (501) 223-5730
12921 Cantrell Road Suite 100 Little Rock, AR 72223-1701
Locations California:
- (650) 624-0777
235 Montgomery street Suite 914 San Francisco, CA 94104-3000
Locations Colorado:
- (303) 307-0505
4300 Kittredge Street Suite 100 Denver, CO 80239
Locations Connecticut:
- (203) 838-2888
800 Connecticut Avenue Suite 1W03 Norwalk, CT 06854
Locations Florida:
- (904) 262-6000
12740 Gran Bay Parkway West Suite 2100 Jacksonville, FL 32258
Locations Georgia:
- (678) 354-7776
2970 Clairmont Road Suite 800 (810 & 825) Atlanta, GA 30329
Locations Illinois:
- (312) 750-0918
230 West Monroe Street Suite 1020 Chicago, IL 60606
Locations Indiana:
- (317) 815-9300
8335 Keystone Crossing Suite 300, 200 Indianapolis, IN 46240
Locations Kansas:
- (913) 814-7776
5901 College Blvd Suite 400 Overland Park, KS 66211
Locations Kentucky:
- (502) 245-6660
9420 Bunsen Parkway Suite 107 Louisville, KY 40220
Locations Louisiana:
- (225) 291-7773
4324 South Sherwood Forest Blvd. Suite 125 Baton Rouge, LA 70816
Locations Maine:
- (207) 883-2000
707 Sable Oaks Drive Suite 220 South Portland, ME 04106
Locations Maryland:
- (877) 256-3922
11720 Beltsville Drive Suite 350 Beltsville, MD 20705
Locations Massachusetts:
- (508) 832-0452
27B Midstate Drive, Suite 104 Midstate Office Park Auburn, MA 01501
Locations Mexico:
- (505) 293-3322
4500 Alexander Blvd NE Suite 100 Albuquerque, NM 87107
Locations Michigan:
- (248) 488-1100
29065 Cabot Drive Suite 100 Novi, MI 48377
Locations Minnesota:
- (651) 365-5060
1020 Discovery Road Suite 180 Eagan, MN 55121
Locations Missouri:
- (636) 519-0340
16305 Swingley Ridge Road Suite 500 Chesterfield, MO 63017
Locations Nebraska:
- (402) 331-6600
14301 FNB Parkway Suite 100 Omaha, NE 68154
Locations Nevada:
- (702) 933-6200
8235 South Eastern Avenue Suite 250 Las Vegas, NV 89123
Locations New Hampshire:
- (603) 471-2590
10 Corporate Drive Suite 101 Bedford, NH 03110
Locations New Jersey:
- (732) 968-2700
1 Centennial Avenue Suite 1A, Building C Piscataway, NJ 08854-3921
Locations Ohio:
- (614) 210-0400
5080 Tuttle Crossing Blvd Suite 220 Dublin, OH 43016
Locations Oklahoma:
- (918) 663-2221
8023 East 63rd Place Suite 810 Tulsa, OK 74133
Locations Oregon:
- (503) 620-6800
9000 SW Gemini Drive Nimbus Building 8 Beaverton, OR 97008-7171
Locations Pennsylvania:
- (610) 650-8100
123 South Broad Street Suite 1845 Philadelphia, PA 19109
Locations Rhode Island:
- (401) 435-3399
501 Wampanoag Trail Riverside, RI 02915
Locations South Carolina:
- (864) 213-4240
37 Villa Road Suite 101 Greenville, SC 29615
Locations Tennessee:
- (901) 753-2291
3150 Lenox Park Blvd Suite 105 Memphis, TN 38115
Locations Texas:
- (866) 206-5428
3420 Executive Center Drive Suite 310 Austin, TX 78731
Locations Utah:
- (801) 561-3473
10961 River Front Parkway South Jordan, UT 84095
Locations Virginia:
- (804) 418-6600
3960 Stillman Parkway Suite 100 Glen Allen, VA 23060
Locations Washington:
- (425) 235-1112
600 SW 39th Street Suite 100C Renton, WA 98057
Locations Wisconsin:
- (608) 827-3100
2801 Coho Street Suite 204 Madison, WI 53713
Texas Department Of Banking:
- (877) 276-5554
2601 North Lamar Boulevard Austin, TX 78705
- (844) 423-4013
Essentials
- (888) 246-7500
Paychex Flex
- (877) 234-1851
Pst1000/time In A Box/trueshift
- (866) 933-3185
Time And Labor Online
- (817) 424-2000
Toll Free
Paychex Emails:
Media
Message this business
More phone numbers and emailsLess phone numbers and emails
Paychex Contact Information
Corporate Office Address:
Paychex Inc.
911 Panorama Trail South
Rochester,New York14625
United States
Fax:
(585) 383-3672, (303) 830-9071
Edit Business Info
Paychex Rating Based on 137 Reviews
Rating details
Product or Service Quality
Rating Details
Product or Service Quality
Diversity of Products or Services
Privacy and Data Security
Discounts and Special Offers
Close
All 240 Paychex reviews
Summary of Paychex Customer Service Calls
431 TOTAL
CALLS
03:21 AVG CALL
DURATION
4% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Paychex Customer Service?
Employment Question:
- “Trying to find my paycheck”
- “Need copy of my paystub”
- “Not able to see my paycheck”
Account Question:
- “My account is locked”
- “Can't log into my account employee”
- “To unblock my account”
Product/ Service Question:
- “Withdraw my 401 k”
- “I need a loan”
- “Trying to get a loan from my 4:01”
Payments and Charges Question:
- “I am not receiving deposits”
- “Direct deposit”
- “My check has not been deposited”
Request for Information Question:
- “Need help on drawing money out”
- “Can I cash my government check on”
- “I need to know my hours end what they take from me in taxes”
Shipping and Delivery Question:
- “Husband didn't get paid want to make sure it's a paycheck mistake not the company he's working fit”
- “Have not received my first two paychecks”
- “Tracking a 401k loan check”
Activation/ Cancellation Question:
- “Trying to activate my paycheck card”
- “I want to cancel my 401 k”
- “To cancel a payment”
Cards Question:
- “Order my pay card”
- “Lost card”
Website/ Application Question:
- “Can’t get into my application”
Staff Question:
- “Customer service”
Return/ Replace Question:
- “I need my tex return”
Other Question:
- “I was locked out”
- “About benefits”
- “Settings”
About
To read more: https://www.paychex.com/corporate/security/privacy
Payroll Services, Customer Care, Small Business Payroll Services
401k Retirement Plan, Retirement Plan, Flex Management Software
Pros: Payroll specialist, Tonya grubb she is excellent, Tlo staff, Sales rep only honest person who cared, Payroll system
Cons: Terrible customer service, Inaccurate information, No responsibility for mistakes, Little to no communication, All of the issues and our wasted time
Paychex is a leader in payroll, human resources, and benefits outsourcing industry. Company was founded in 1971 by B. Thomas Golisano. Today over 12,000 employees work in the company and company has about half a million small to medium sized businesses nationwide. In 2011 Paychex produced 2.1 billion revenue. Company has over 100 locations around the country including corporate headquarters in Rochester, New York and other locations in Alabama, Alaska, Arizona, Colorado, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, Ohio, Oregon, Rhode Island and so on.
Paychex is ranked 466 out of 2440 in Financial Services category
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Paycom
Has Verified Representatives
245 reviews
Goodbye payday loans.
80% of Fortune 200 companies choose DailyPay to attract talent and provide financial transparency and stability.
Join us to Change Pay, For Good.
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The #1 Employee Benefit
Six years ago, we set out on a mission to create a financial system that works for everyone. It’s working. Today, DailyPay manages over $2B in earnings to support millions of employees when they need it the most. DailyPay starts working, the minute work starts in ways your employees on the front lines and the back office will love.
Learn how we continue to stand out.
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See Why DailyPay is the Most Talked About, Proven Solution
Aite-Novarica Group confirms: 91% of DailyPay users eliminate pay day loans
This new research highlights how on-demand pay can eliminate crippling options to pay bills for an overwhelming majority of those in this predicament.
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Mercator study shows DailyPay users put $1205 back in their pocket annually
Mercator Advisory Group released a report about on-demand pay and its impact on turnover, retention and so much more. They found that companies offering DailyPay have as much as 73% less turnover than those without DailyPay.
Learn More About On-Demand Pay
One Platform,
Endless Applications
Unlock rich, transformative value through our products and services—powered by our proprietary platform.
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It’s Paying Off for Employees
3rd party analysts confirm that on-demand pay makes a profound impact on employee financial well-being.
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95%
of DailyPay users stopped using payday loans (81%) or reduced use (15%) after access to DailyPay.
88%
of users credit DailyPay for reducing or eliminating their use of payday loans.
$624-$930
Conservative estimate of amount frequent payday loan users save annually using Dailypay.
$361
An average of $361 is saved annually across the entire spectrum of payday borrowers.
The DailyPay Platform Powers a Proven Suite of Products
Discover the endless possibilities of pay with our flagship set of on-demand pay products. Powered by our dynamic platform, our PayEx product suite leverages the power of our proprietary Pay Balance to transform your employees’ daily earnings into something usable, consumable, spendable and saveable.
PAY
Money in the right place at the right time—our PAY product enables your employees to view, access and use 100% of their money as they earn it, with no changes to the way you run payroll. Fully accessible, accurate and compliant.
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SAVE
DailyPay’s SAVE product transforms the way your employees save. With three ways to save money before payday, employees don’t pay any fees, ever, to start saving as soon as they start working. A product that starts working, the moment work starts.
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REWARD
Transform employee engagement and retention by reimagining the way employee rewards and bonus payments move. Our REWARD product enables you to simply and instantly send fully compliant spot bonuses. No delays, no system changes—that can be very rewarding.
Learn More
CYCLE
Remove one of the most burdensome experiences in the payments disbursement process. With CYCLE, you can make off-cycle payments anytime, anywhere, quickly and easily. Our CYCLE product enables you to be fully compliant while providing a hassle-free, efficient and cost-effective experience—all at the touch of a button.
Learn More
DailyPay is Different
DailyPay clients and their employees achieve more exceptional results because our on-demand-pay platform is different from any other.
Explore the Platform
Superior Accuracy through Data Integration
Our massive, efficient and intelligent data network consists of millions of employees, and tens of millions of their time and attendance, payroll and HR data points. As we plug into more HR data through our employer relationships, our network becomes smarter with each payment.
Risk Reduction through Capital Infrastructure
We deploy a unique funding model (that we invented) that leverages our deep heritage in financial engineering. Our capital infrastructure minimizes any change management or additional implementation and execution burden.
Employee Flexibility through Dynamic Payment Technology
DailyPay has built proprietary routing and payment technologies that connect securely and modularly to over 6,000 endpoints in the banking system. This technology offers the utmost flexibility for your employees to consume, spend, save and use their Pay Balance.
Real Results. Real Stories.
“DailyPay is a creative way to attract and retain talent. Modern workers want more flexibility, visibility and options at their fingertips. This benefit satisfies those expectations, while encouraging people who desire on-demand payment to apply for open positions, come to work each day and feel more engaged during their time on the job.”
Amy Glasser, SVP
“Providing a better employee experience is always top of mind for my team and me. We’ve seen an increase in direct deposit enrollment as a result of DailyPay, and it feels fantastic to be able to alleviate some of the day-to-day financial concerns of our employees with a better pay experience.”
Kim Cross, Director of HRIS & Data Analytics
“63% of our employees use it on a regular basis and the feedback is always positive. We hear real-life stories of how it’s improved their situation, their financial access and just being able to address the things that come up in the middle of everyday life, which is different for us all now. It's been a huge positive experience for everybody.”
Cynthia Reale, VP of Human Resources
“By offering this benefit to our dedicated home care professionals, we hope to alleviate any financial stress they may experience so they can continue to provide top-quality care to our patients, whom we consider family. Access to their earned income, when needed, helps them to pay bills on time and obtain emergency car repairs so they can stay working.”
Pinny Faska, Chief Operating Officer
“This DailyPay technology is part of our larger vision to support our employees and to offer them another level of financial freedom. People no longer are working just for pay – they work for the culture, the atmosphere and the benefits. We want to continue to build a holistic culture of support for our employees, at work and in life.”
Jeff Bush, President
“Our workers pour their heartland souls into providing a world-class guest experience. If they need access to their earned wages for any reason at all, we want them to have a quick and affordable means to do that. Employees love this feature because it allows them to track their daily earnings, making it easier to budget.”
Marisa Eddy, VP of HR
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for Your Business
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Managing and paying your people has never been easier
Superior payroll and HR tech
Everything you need in a modern, easy to use, all-in-one platform
Trusted by more than 900,000 clients
With unmatched global experience in HR, payroll and compliance
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From simple tools to full-service outsourcing
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Awards and recognition
Fortune World’s Most Admired Companies*
15 consecutive years
Top HR Product Winner in Human Resource Executive
6 consecutive years
Leader in NelsonHall Payroll Services NEAT Report
7 years
Gartner 2021 Customers' Choice for Cloud HCM Suites
2021
* From Fortune. ©2021 Fortune Media IP Limited. All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of, ADP, Inc.
Especially as we look at the future of work — and ask how do we do things differently — we turn to ADP to help us.
Gerri Mason-Hall
Sr. Vice President, Chief Human Resources Officer
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When your HR team needs an HR team.
Get guidance on managing complicated payroll and much more. Reach out with questions 24/7.* We know small to medium-size business. Get to know us.
TriNet. Expertly human HR solutions.
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HR to get your team off the bench faster.
Get guidance on offering employee health benefits and much more. Reach out with questions 24/7.* We know small to medium-size business. Get to know us.
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Get digital time-tracking solutions and much more. Reach out with questions 24/7.* We know small to medium-size business. Get to know us.
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Get answers to your policy questions and much more. Reach out with questions 24/7.* We know small to medium-size business. Get to know us.
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Get help with complex compliance issues and much more. Reach out with questions 24/7.* We know small to medium-size business. Get to know us.
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Where HR expertise and Finserv experience meet.
We earned our HR expertise by working with more than 5,000 Finserv clients. That’s why we understand your firm’s unique HR needs. Get support to help you weather any market and HR challenge.
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We believe we have a responsibility to make our world a better place.
TriNet’s inaugural Environmental, Social and Governance (ESG) Report showcases the work we’re doing. It provides a new level of transparency into our role with respect to sustainability and our community.
Read the ReportTriNet full
service HR
solutions means
you get time back to focus on your business
TriNet full service
HR solutions means
you get time back to focus on your business
Discover how it feels to
have an HR team
committed to your
growth & peace of mind...
Discover how it feels
to have an HR team
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of mind...
Leadership
Training
Employee
Support
Compete
& Grow
Expertise on
Sensitive Issues
Compensation
Guidance
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Management
Built on a
cutting edge platform
All in one
You and your employees can manage benefits, view pay information or update data with one login.
Integration Center
Use our pre-built integrations and APIs to unify your data to drive productivity and make informed decisions.
Workforce Analytics
Turn business data into analytics. Generate detailed reports with just a few clicks.
Mobile Application
HR at your fingertips, anytime. Access real-time information on your paychecks, benefits, time-off and more.
Built on a
cutting edge platform
01 All in one
You and your employees can manage benefits, view pay information or update data with one login.
02 Integration Center
Use our pre-built integrations and APIs to unify your data to drive productivity and make informed decisions.
03 Workforce Analytics
Turn business data into analytics. Generate detailed reports with just a few clicks.
04 Mobile Application
HR at your fingertips, anytime. Access real-time information on your paychecks, benefits, time-off and more.
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Refer your SMB friends to TriNet and receive up to $10,000. Plus, get a $100 Visa® Gift Card for every qualified referral that results in a completed first meeting.*
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As a small, agile employer, we really like the efficiencies that TriNet brings to our payroll functions and benefits administration, as well as the competitiveness that it brings to our benefit offerings.
As a small, agile employer, we really like the efficiencies that TriNet brings to our payroll functions and benefits administration, as well as the competitiveness that it brings to our benefit offerings.
Stephanie Shuler
UPtv (UP Entertainment)
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During COVID-19, as several businesses pivoted their operations to meet the challenges they suddenly faced, many individuals started to look inward also. As internationally renowned workforce strategist and management trendspotter Seth Mattison shared at TriNet PeopleForce, “when the pandemic hit, we were given the gift of introspection.” For many, this introspection led to what is being called “the great resignation,” in which droves of workers have been leaving their companies over the last year to find new jobs, change careers, start their own business or pursue something else entirely.
Today’s workplace looks a lot different than it did 18-months ago. Since the start of the pandemic, many businesses have adjusted to a virtual or hybrid work environment, leaving HR departments scrambling to stay compliant with a myriad of federal, state and local requirements. In this webinar, you will hear from TriNet’s HR experts as they discuss best practices for staying compliant with today’s employment laws and regulations, as well as potential pitfalls.
As SMBs emerge from the pandemic in growth mode, they’re facing a challenging labor shortage. Learn how to build your employee experience by drawing on your company’s unique brand, strategy, mission and values.
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Tomorrow’s Technology. Today.
Comprehensive HR & Payroll Software
Digitally transform your workplace,
all from a single database.
Employee-managed data
Your employees can access their info through easy-to-use tech, 24/7.
Learn more
Dedicated service
From implementation and beyond, you’re given a single point of contact.
Learn more
Seamless user experience
With a true single database, information is entered once. And only once.
Learn more
ABOUT E-VERIFY
E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).
E-Verify is a voluntary program. However, employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation (FAR) E-Verify clause are required to enroll in E-Verify as a condition of federal contracting. Employers may also be required to participate in E-Verify if their states have legislation mandating the use of E-Verify, such as a condition of business licensing. Finally, in some instances employers may be required to participate in E-Verify as a result of a legal ruling.
E-Verify, which is available in all 50 states, the District of Columbia, Puerto Rico, Guam, the U.S. Virgin Islands, and Commonwealth of Northern Mariana Islands, is currently the best means available to electronically confirm employment eligibility.
LEARN MORE ABOUT E-VERIFY
Tomorrow’s Technology. Today.
Comprehensive HR & Payroll Software
Digitally transform your workplace,
all from a single database.
Employee-managed data
Your employees can access their info through easy-to-use tech, 24/7.
Learn more
Dedicated service
From implementation and beyond, you’re given a single point of contact.
Learn more
Seamless user experience
With a true single database, information is entered once. And only once.
Learn more
Contact Paychex Customer Service
Paychex Phone Numbers and Emails
Customer Service:
- (877) 456-6317
General Ledger
- (888) 570-9254
New Customers
- (800) 322-7292
- (855) 263-1021 aqi san jose now
- (877) 273-2510
- (877) 676-4263
Health And Benefits Help:
Jobs/career:
- (800) 472-0072
Employee Benefits
Locations Alabama:
- (205) 991-3990
22 Inverness Center Parkway Suite 625 Birmingham, AL 35242-8810
Locations Arizona:
- (520) 514-1600
5210 E. Williams Circle Suite 620 Tucson, AZ 85711
Locations Arkansas:
- (501) 223-5730
12921 1st edition charizard psa 10 Road Suite 100 Little Rock, AR 72223-1701
Locations California:
- (650) 624-0777
235 Montgomery street Suite 914 San Francisco, CA 94104-3000
Locations Colorado:
- (303) 307-0505
4300 Kittredge Street Suite 100 Denver, CO 80239
Locations Connecticut:
- (203) 838-2888
800 Connecticut Avenue Suite 1W03 Norwalk, CT 06854
Locations Florida:
- (904) 262-6000
12740 Gran Bay Parkway West Suite 2100 Jacksonville, FL 32258
Locations Georgia:
- (678) 354-7776
2970 Clairmont Road Suite 800 (810 & 825) Atlanta, GA 30329
Locations Illinois:
- (312) 750-0918
230 West Monroe Street Suite 1020 Chicago, IL 60606
Locations Indiana:
- (317) 815-9300
8335 Keystone Crossing Suite 300, 200 Indianapolis, IN 46240
Locations Kansas:
- (913) 814-7776
5901 College Blvd Suite 400 Overland Park, KS 66211
Locations Kentucky:
- (502) 245-6660
9420 Bunsen Parkway Suite 107 Louisville, KY 40220
Locations Louisiana:
- (225) 291-7773
4324 South Sherwood Forest Blvd. Suite 125 Baton Rouge, LA 70816
Locations Maine:
- (207) 883-2000
707 Sable Oaks Drive Suite 220 South Portland, ME 04106
Locations Maryland:
- (877) 256-3922
11720 Beltsville Drive Suite green dot bank routing number Beltsville, MD 20705
Locations Massachusetts:
- (508) 832-0452
27B Midstate Drive, Suite 104 Midstate Office Park Auburn, MA 01501
Locations Mexico:
- (505) 293-3322
4500 Alexander Blvd NE Suite 100 Albuquerque, NM 87107
Locations Michigan:
- (248) 488-1100
29065 Cabot Drive Suite 100 Novi, MI 48377
Locations Minnesota:
- (651) 365-5060
1020 Discovery Road Suite 180 Eagan, MN 55121
Locations Missouri:
- (636) 519-0340
16305 Swingley Ridge Road Suite 500 Chesterfield, MO 63017
Locations Nebraska:
- (402) 331-6600
14301 FNB Parkway Suite 100 Omaha, NE 68154
Locations Nevada:
- (702) 933-6200
8235 South Eastern Avenue Suite 250 Las Vegas, NV 89123
Locations New Hampshire:
- (603) 471-2590
10 Corporate Drive Suite 101 Bedford, NH 03110
Locations New Jersey:
- (732) 968-2700
1 Centennial Avenue Suite 1A, Building C Piscataway, NJ 08854-3921
Locations Ohio:
- (614) 210-0400
5080 Tuttle Crossing Blvd Suite 220 Dublin, OH 43016
Locations Oklahoma:
- (918) 663-2221
8023 East 63rd Place Suite 810 Tulsa, OK 74133
Locations Oregon:
- (503) 620-6800
9000 SW Gemini Drive Nimbus Building 8 Beaverton, OR 97008-7171
Locations Pennsylvania:
- (610) 650-8100
123 South Broad Street Suite 1845 Philadelphia, PA 19109
Locations Rhode Island:
- (401) 435-3399
501 Wampanoag Trail Riverside, RI 02915
Locations South Carolina:
- (864) 213-4240
37 Villa Road Suite 101 Greenville, SC 29615
Locations Tennessee:
- (901) 753-2291
3150 Lenox Park Blvd Suite 105 Memphis, TN 38115
Locations Texas:
- (866) 206-5428
3420 Executive Center Drive Suite 310 Austin, TX 78731
Locations Utah:
- (801) 561-3473
10961 River Front Parkway South Jordan, UT 84095
Locations Virginia:
- (804) 418-6600
3960 Stillman Parkway Suite 100 Glen Allen, VA 23060
Locations Washington:
- (425) 235-1112
600 SW 39th Street Suite 100C Renton, WA 98057
Locations Wisconsin:
- (608) 827-3100
2801 Coho Street Suite 204 Madison, WI 53713
Texas Department Of Banking:
- (877) 276-5554
2601 North Lamar Boulevard Austin, TX 78705
- (844) 423-4013
Essentials
- (888) 246-7500
Paychex Flex
- (877) 234-1851
Pst1000/time In A Box/trueshift
- (866) 933-3185
Time And Labor Online
- (817) 424-2000
Toll Free
Paychex Emails:
Media
Message this business
More phone numbers and emailsLess phone numbers and emails
Paychex Contact Information
Corporate Office Address:
Paychex Inc.
911 Panorama Trail South
Rochester,New York14625
United States
Fax:
(585) 383-3672, (303) 830-9071
Edit Business Info
Paychex Rating Based on 137 Reviews
Rating details
Product or Service Quality
Rating Details
Product or Service Quality
Diversity of Products or Services
Privacy and Data Security
Discounts and Special Offers
Close
the bank of new york mellon aba routing number All 240 Paychex reviews
Summary of Paychex Customer Service Calls
431 TOTAL
CALLS
contact paychex customer service AVG CALL
DURATION
4% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Paychex Customer Service?
Employment Question:
- “Trying to find my paycheck” state bank of cross plains
- “Need copy of my paystub”
- “Not able to see my paycheck”
Account Question:
- “My account is locked”
- the giving keys inc “Can't log into my account employee”
- “To unblock my account”
Product/ Service Question:
- “Withdraw my 401 k”
- berkshire bank hamilton nj “I need a loan”
- america ferrera siblings “Trying contact paychex customer service get a loan from my 4:01”
Payments and Charges Question:
- “I am not receiving deposits”
- “Direct deposit”
- “My check has not been deposited”
Request for Information Question:
- “Need help on drawing money out”
- “Can I cash my government check on”
- contact paychex customer service “I need to know my hours end what they take from me in taxes”
Shipping and Delivery Question:
- “Husband didn't get paid want to make sure it's a paycheck mistake not the company he's working fit”
- “Have not received my first two paychecks”
- “Tracking a 401k loan check”
Activation/ Cancellation Question:
- bank of america branch open saturday “Trying to activate my paycheck card”
- “I want to cancel my 401 k”
- “To cancel a payment”
Cards Question:
- “Order my pay card”
- “Lost card”
Website/ Application Question:
- “Can’t get into my application”
Staff Question:
- “Customer service”
Return/ Replace Question:
- contact paychex customer service “I need my tex return” https www t online de login
Other Question:
- “I was locked out”
- “About benefits”
- “Settings”
About
To read more: https://www.paychex.com/corporate/security/privacy
Payroll Services, Customer Care, Small Business Payroll Services
401k Retirement Plan, Retirement Plan, Flex Management Software
Pros: Payroll specialist, Tonya grubb she is excellent, Tlo staff, Sales rep only honest person who cared, Payroll system
Cons: Terrible customer service, Inaccurate information, No responsibility for mistakes, Little to no communication, All of the issues and our wasted time
Paychex is a leader in payroll, human resources, and benefits outsourcing industry. Company was founded in 1971 by B. Thomas Golisano. Today over 12,000 employees work in the company and company has about half a million small to medium sized businesses nationwide. In 2011 Paychex produced 2.1 billion revenue. Company has over 100 locations around the country including corporate headquarters in Rochester, New York and other locations in Alabama, Alaska, Arizona, Colorado, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, Ohio, Oregon, Rhode Island and so on.
Paychex is ranked 466 out of 2440 in Financial Services category
Compare Paychex To
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Paycom
Has Verified Representatives
245 reviews
ABOUT E-VERIFY
E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).
E-Verify is a voluntary program. However, employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation (FAR) E-Verify clause are required to enroll in E-Verify as a condition of federal contracting. Employers may also be required to participate in E-Verify if their states have legislation mandating the use of E-Verify, such as a condition of business licensing. Finally, in some instances employers may be required to participate in E-Verify as a result of a legal ruling.
E-Verify, which is available in all 50 states, the District of Columbia, Puerto Rico, Guam, the U.S. Virgin Islands, and Commonwealth of Northern Mariana Islands, is currently the best means available to electronically confirm employment eligibility.
LEARN MORE ABOUT E-VERIFY
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You and your employees can manage benefits, view pay information or update data with one login.
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Turn business data into analytics. Generate detailed reports with just a few clicks.
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the reach key west spa HR at your fingertips, anytime. Access real-time information on your paychecks, benefits, time-off and more.
Built on a
cutting edge platform
01 All in one
contact paychex customer service You and your employees can manage benefits, view pay information or update data with one login.
02 Integration Center
Use our pre-built integrations and APIs to unify your data to drive productivity and make informed decisions.
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Turn business data into analytics. Generate detailed reports with just a few clicks.
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UPtv (UP Entertainment)
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During COVID-19, as several businesses pivoted their operations to meet the challenges they suddenly faced, many individuals started to look inward also. As internationally renowned workforce strategist and management trendspotter Seth Mattison shared at TriNet PeopleForce, “when the pandemic hit, we were given the gift of introspection.” For many, this introspection led to what is being called “the great resignation,” in which droves of workers have been leaving their companies over the last year to find new jobs, change careers, start their own business or pursue something else entirely.
Today’s workplace looks a lot different than it did 18-months ago. Since the start of the pandemic, many businesses have adjusted to a virtual or hybrid work environment, leaving HR departments scrambling to stay compliant with a myriad of federal, state and local requirements. In this webinar, you will hear from TriNet’s HR experts as they discuss best practices for staying compliant with today’s employment laws and regulations, as well as potential pitfalls.
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We work with small to medium-size businesses with five to more than 1,000 employees. We tailor our solutions to your company’s needs.
contact paychex customer service Connect with us nowamerica ferrera siblings How does your pricing work?
Many factors go into our pricing structure, including the state of your business and the size of your company. Once you meet with one of our consultants, we can provide a personalized quote.
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Total Workforce Management Solutions
Payroll
Customizable journal entries, accrual tracking capabilities, and automatic tax filing make payroll easy. From each pay period to year-end, we’ve got your payroll processing covered.
Time Management
Integrated with Payroll, Time Management lets you intelligently schedule, manage employee availability, and capture hours worked through multiple data input options.
Human Resources
Save time managing the employee lifecycle from onboarding to offboarding and everything in between. Customize set up, simplify onboarding and engage your new team members through the process.
Workforce Analytics
Evaluate your organization’s performance at a glance and find answers to questions you didn’t even know you had
LEARN MORETandem
Canada’s only real-time integration of payroll and benefits saves you time by conveniently streamlining workflow and eliminating double entry, allowing you to maintain important data effortlessly.
Absence Management
Managing time off shouldn’t be complicated. Efficiently track employee absences with an integrated module that’s easy for both managers and employees to use.
Applicant Tracking
From posting a job to hiring the right person for the role, simplify the recruitment process by managing every part of the hiring process from one central location.
Our management team is fulton ny weather 10 day able to make more informed, data-driven decisions with the help of Payworks Analytics.
Birchwood Automotive Group
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For organizations with 1 to 50 employees.
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When I talk to other accountants in my field and the topic comes up, I am always ready to mention Payworks.
Piroche Plants, BC
Their cloud-based products make it simple to manage our payroll and time and attendance information so that I can focus on running a championship golf course.
Southwood Golf & Country Club, MB
Security & Governance
Payworks’ policies and industry best practices regarding funds management and information security include:
- Secure management and processing of payroll funds
- Information security protocols and standards to safeguard personal and operational data
- Government remittances submitted directly to CRA
- CSAE 3416 / SSAE 16 Audited Report on Internal Controls
The implementation process was fantastic, and working with our implementation specialist was a pleasure.
St. Margaret’s School.
